Customer Ratings & Reviews

makes a real difference in my wi-fi reception all over my house!

Just what we needed to help our Wi-Fi system. Thank you

Works perfect internet always working. Never any down time

was having problem with older equipment and wires. there is a 2.5GigaBit port on back and is not friendly with older equipment. My spectrum boxes would not work neither my att modem with it. had to return and get the pro 6

The speakers sound great, when I can get them to work. Every time I try to use them, it's like I'm starting all over. Could take me an hour or more to get them set up and playing. Especially hard to get all three to play together.

This device is meant for those with wireless backhail. If you have wored you are lkmited to only 1 gig soeeds asode from what the gateway or first unit can recoeve. The chip on here is a dual core and the older pro is a quad core. You CANNOT pish 2.5g speeds through this unit to other eeros. Only gig. And they charge an additional $100 for a gimped device. Setup also had red flashing lights for hours until the system leveled out. Do yourself a favor and get the cheaper 6 pro or a dofferent bramd. Eero has even acknowleged they couldnt soirce faster chips so they turned to hardware on the ports to try and get it up to equivlency of where the older model was. This unit is really linited by only one 2.5g port and a piece of junk at that. Plus amazpn spying on your history. Avoid.

No issues to report. Installation was easy and you have an option for EERO Plus

My. TV always buffered and charter could not fix it. Best Buy told me about this product. And fixed the problem. Never had the tv buffer again

Until the Geek Squad can assist for the 2nd time on why the internet gets dropped from my Nest Learning Thermometers I give this product a 3 star. Everything else is great with eero.

We added these Eeros Wi-Fi enhancers when our tv was set up by Best Buy in December. They have given us an issue ever since. I could not even get on the Wi-Fi with my work computer. It kept telling me it could not find the internet. Our phones inside still only had 2 Wi-Fi bars with them hooked up. Everything was supposed to be so much faster with these. As soon as we unplugged all of them all our issues went away. We will be calling support to help fix the issues or they can come get them and credit me back.

Its not perfected yet , best to wait for software updates, also if you live in a state with hot weather , these things can overheat and slow sown

Wifi keep disconnection devices in our home. The one in our offices work great

Noone ever told me they were only good for only 45' between units.

Works awesome as long as you are close enough to physically see it. But dont turn your back to it or you’ll lose signal. And don’t get more than about 15 feet away or you’ll lose signal. This is the absolute worst router I’ve ever used.

My tv in one room was losing wi fi. I was sold a ‘mesh’ for $700. Then it was hard wired. It still didn’t work. Then I was told that I needed a tv repair or a new tv as your sets only last 2 to 4 years. Mine was bought from you in 2018. My tv still doesn’t work.

Spent hours trying to get a Ring doorbell, Sonos system and outdoor smart lights to connect. Returned the system for a Google Nest and got everything working in less than 20 minutes. Spoke to a few friends who had an Eero and they said they also couldn’t get their doorbell camera to connect. If you’ve got a lot of smart home tech, I would avoid this system. Otherwise, it may work great for just your streaming / working devices.

Works well, but there is literally NO JUSTIFICATION for paying this much for a router. The price is beyond ridiculous. It’s insulting.

I have had nothing but trouble since I changed out my reliable Apple airport router. The Eero is very fast but I don't seem to have the coverage I did before.

This new router cost a lot more than I expected. It takes up less space than my old one.

This is the worst router I’ve ever had. I have many years installing routers. I’ve installed routers from all major brands. I have at least 15 years experience from doing my own routers and this give terrible results