Customer Ratings & Reviews

Way less lag than the Orbi Wi-Fi 6 unit I replaced!

To date we have not had any issues with hacks or scams since switching to Eero!

This system has odd dead spots that were not present with my prior system. I would not recommend this system .

Works great and have never had any problems with it

Excellent routers. However, even used as mesh, the signal strength does degrade a lot.

The Eero is easy to set up and works great. Added an extension for larger homes.

Working well, improved our service in our house. Tech took time to find the best spot to increase service where we wanted it most.

Great Wi-Fi for home use. Easy to set up and coverage area in home is excellent.

Around August of 2023, I purchased an Eero mesh router system from BestBuy totaling approximately $695 so that I may have internet in a newly built home. The devices were advertised to provide Wi-Fi 6E to 1500-2500 sq ft per device. Due to me having a 3100 sq ft home, I purchased 4 of them, not including the Eero router built into my additionally purchased Ring Security Device ($283). I also pay my local internet company for 1GB of speed, a speed the devices advertise they can handle. Since my purchase, I have had extreme complications with efficient WiFi throughout my house. Throughout the year of me owning the devices, I once believed that my security cameras were working improperly, so I contacted Ring and they told me there wasn't enough WiFi getting to the devices. Throughout the year, I've also contacted Spectrum, my internet provider, due to lack of WiFi. It wasn't until two separate technicians, one from Spectrum and another from an outside source, have told me that the devices were working improperly. The technician showed me the speeds I was getting as well as the poor roaming capabilities of the devices. Despite previous contacts with Eero regarding similar issues, I contacted them again in July of 2024 so that they may help me fix the issue. I stayed on the phone with them for almost 3 hours and went through many troubleshooting attempts, which all failed, only so that they may see my documented proof of poor roaming capabilities and data speeds less than 1/10 of what I should be getting. They've told me that there is nothing wrong with the devices nor will they replace them despite their annotated proof of my troubles. I would simply like my money back since I am well past the return date from BestBuy and spent the majority of the year thinking other devices were the issue.

Wonderful price with terrific service, great price and fantastic product. Everything should work this way!!!

Did what it was suppose to do for complete coverage of my house. Very satisfied.

Great for setting up a home mesh system. Not everything is obvious but not hard to get it going.

These do very well will all are devices no lag whatsoever

Good, a little hard to set up, but eventually got it working.

This mesh network really works and provides connection everywhere in my house. Absolutely needed in this internet world.

Made a tremendous improvement in our Wi-Fi speed. Thank you !

I like it because it is very fast to connect use the ones from Google and these are better

Added this to my existing eero network mesh to get outdoor access. Easy setup and works great. Very satisfied.

Amazing at providing wireless internet and very easy to setup. Terrible with basic control of your own home internet. You are required to pay 100$ a year to block access to sites. We have kids. This is a really stupid pay wall for a device that normally costs over 500$ for the 3 units.

EERO - is an excellent product to extend your WiFi throughout the house