Customer Ratings & Reviews
- Model:
- S010211
- SKU:
- 6495915
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Pro 6E Tri-band Mesh Wi-Fi 6E System (2-pack) for its ease of use and impressive speed, with many noting its strong Wi-Fi coverage and overall performance. The setup process is generally considered straightforward, and the range and signal strength are also appreciated. While some find the system to be a bit expensive and having slightly less features, very few experience lag when streaming or gaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Eero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up improves our wifi strength, netflix stopped buffering
I would recommend this to a friend Great devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had them a couple months but so far they have worked great!
I would recommend this to a friendUnderwhelmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a lot less capable than advertised, and their technical support is very weak with respect to understanding why there is such a delta between what they say and what the actual product delivers. We now have fiber to the home, with 2 Gb at the modem, but their WI-FI only delivers 150 mb to Macs 50 feet away.
No, I would not recommend this to a friendGet something better then this...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked 2 years and 9 months. Alot of money for it to only work for as long as it did
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Sturdy. Thank you for your feedback on the eero Pro 6E Tri-band Mesh Wi-Fi 6E System. I'm sorry to hear that the system only lasted 2 years and 9 months, especially given the investment you made. The eero Pro 6E is designed to provide reliable tri-band Wi-Fi 6E coverage with long-term performance, so premature hardware failure is disappointing. If you're experiencing complete system failure, try unplugging all eero units for 30 seconds and reconnecting them, ensuring your modem connection is working properly, or verifying the power adapters are functioning correctly, though these steps may not resolve genuine hardware failure. Thank you for sharing your experience and have a great day.
- Pros mentioned:Speed
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding speed and coverage! Best extenders I have owned!
I would recommend this to a friend - Pros mentioned:Performance
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performance. A peace of mind buy. Love it.
I would recommend this to a friend Would not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The signal wifi keeps dropping off on all our laptops, sporadic access to signal strength. Got worse after their last software upgrade. We use Cox with 600+ speeds and even when working it's still much slower than my old Netgear Nighthawk wifi 6.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello RobertW! We know how frustrating this is. Here are several things you can try. But if all else fails, don’t hesitate to give eero a call! Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero’s LED will turn solid white, then be flashing white while booting up. It takes about a minute to start up and begin broadcasting. You’ll know when the cycle completes because the eero’s LED will go solid white again. Restarting your modem can sometimes fix connectivity issues and improve performance. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. Depending on the model of your modem, it can take a few minutes to restart. If you’ve got another router or a modem/router combo device double NATed to your eeros, this could be the cause of poor connectivity and performance. If you have a modem/router combo device, you can try putting it in bridge mode, which disables the wireless function on that device. We walk you through how to put your modem/router combo device in bridge mode here.If you have another router connected between your modem and gateway eero, you can try disconnecting the router in between and connecting your gateway eero directly to the modem. If these steps do not help, or if you need additional assistance with these steps, call eero customer service at 877-659-2347. They are available Monday–Sunday 6:00 am – 8:00 pm PT. Hope this helps and have a great day!
- Pros mentioned:Speed
EERO Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive no slow down, No disconnection issues..
I would recommend this to a friend - Pros mentioned:Ease of use
Better late then never
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought this sooner. Very easy to set up
I would recommend this to a friend EERO Mesh Wi-Fi Coverage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide sufficient (strong) Wi-Fi Coverage and I was lead to believe.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a router this price tou would think they would throw in more customizable configs. They dont and they charge for AV protection
No, I would not recommend this to a friend- Pros mentioned:Wi-fi coverage
Just a marketin gimmick Not worth the extra money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not worth the extra money. The speeds are good only when eero devices are connected via wires. If the access points are wireless, speeds are very slow. I have 1.2gb connection coming from a modem with 2.5gb port and connected to eero on the 2.5 gb port and wireless speeds to the wired eero are ~800 Mbps and ~170 Mbps when using wireless access points.
No, I would not recommend this to a friend - Cons mentioned:Price
Not what I expected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very overrated over priced. Did not provide the best instructions when trying to install.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Ho Kokoloco. Thank you for providing feedback regarding your experience with the eero Pro 6E system. I'm sorry to hear that setup didn't go as smoothly as expected. If you need any assistance completing the setup process, please reach out directly to eero customer support at (877) 659-2347. Have a great day!
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually had quite a few problems setting up this device. I upgraded from the Eero pro (very old) which had at least 20 devices connected to it and got this Eero Pro 6E. It kept dropping signal to my Xboxes and actually got slower speeds to my devices. Maybe I just got a bad device, but I want impressed. So I got the Eero Pro 6 instead ( 2020 version) and haven't had issues at all with it
No, I would not recommend this to a friendGood but not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but not great. The Wi-Fi area does not extend to the back yard or the front yard.
I would recommend this to a friendDisappointment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffering. Notice disconnects. Disappointed. Not considering to buy or renew.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Javiers. Thank you for your feedback on the eero Pro 6E system. I’m sorry to hear about the connectivity issues you’re experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
No QoS, outrageously expensive and worthless.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are worthless and expensive. I had Geek Squad install 2 of them as a mesh and have had 3 Geek Squad (thank goodness for TotalTech). onsite visit to try and correct lagging and problems streaming. Baaaaaad streaming and I can’t stream games with it. Instead, buy an infrastructure product from an actual infrastructure company like Netgear, instead of an eConmerce company. The Eero Plus subscription adds no value either. No QoS ability. I’m throwing them out as soon as I can. I replaced two decent Asus routers with QoS.
No, I would not recommend this to a friend- Cons mentioned:Price
Works ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Just not as well as the price tag suggests.
No, I would not recommend this to a friend Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet fully set up and final install summarily cancelled by YOU with no prior no tice to me save text with NO<EXPLANATION so still not boosting power. Not items fault. Best Buy’s fault. Totally
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works the same as using spectrums Wi-Fi extender..
No, I would not recommend this to a friend