Customer Ratings & Reviews

Really easy to set up. I’ve had them running for about month now with no issues. The app will sometimes lag on updating the status of connections but not by too much. I really like the system automatically connecting devices to the best speed with all bands having the same id.

Excellent WiFi mesh router with easy installation.

Easy setup! Extremely fast speeds! Works amazing and has been a game changer. Previous unit was choking our speeds. Everything is getting great speeds

Generally an excellent router! Easy set up and modern design. The only glaring flaw is that it only has one spare ethernet port. I had to pick between my roku and PS5 for the spare ethernet port and the ps5 won haha

I will keep this in simple terms form someone that might not be too tech savvy. To give an reference for the way they are used, Coverage area House, Shop, Garages(everything combined about 7000 sq ft and multiple levels) The devices them self work rather well(combination of 6's and 7's), fairly easy to setup, mesh works well allowing me to walk around the property without noticing any drops in service. Also covers the yard pretty well, annoyingly enough that when listing to something in my truck when coming home, my phone will try and connect to the WiFi and stop what I am listening to, grrr, lol. I think in the three plus years that I have had them setup I had to reset the entire system once or twice other than times when my internet provider caused them to act up. One of the reasons that I went with EERO vs other option was because of the eero plus option giving me access to a internet backup option in the event that my internet service provider decided to have a problem "providing" service. It has come in handy several times. This brings us to this evening, when poo hit the fan. My service provided has something going on that is preventing me from using my normal access to internet. So I went to turn on one of my hotspots so that i could use the minimum essential function that I need(want), I know that this limits me to what ever service my phone has available somewhere in the 4G or on a good day 5G service. But enough to keep things like smart home functions working. Well this is where the problem comes in, when attempting to connect the hotspot the eero app on my phone was not working, okay so lets try second phone - no joy there either, okay let go to the tablet-you got it nodda. Tried troubleshooting for about an hour trying different things like power off and then back on, redownloaded the app, cables connected and disconnected. Nothing worked so I tried talking to tech support from EERO. The person I talked to was a nice person. After they understood the problem that I was having we tried multiple methods of making things connect. we worked for about 3 hours with no success. They were talking with the next level of service and still no luck, the final word from the higher up tech support was literally to use my phone hotspot to connect my desktop to the internet at what ever speed i could get and succumb to the fact that the EERO PLUS INTERNET BACKUP would not connect and there was nothing that they could come up with to resolve the issue. All in all, I like the system overall but when you buy something for a function that they claim to provide and when it is needed that feature fails miserably. It make you seriously wonder if you spent too much money to buy seven units to cover your property. For a considerably less amount of money I could have went with several other options and ended up in the same unfortunate circumstance, however I would not have been so disappointed in my choice. So if you want a system that covers your property pretty well, I would say they function well in that aspect. (there are several cheaper options that are less expensive), but if you want them for the backup ability for when your normal internet poofs out, I would not recommend them.

I purchased the 3 pack of the Eero Pro 6E. The range with just 2 is amazing! Will get the 3rd replaced quickly. I had an issue with 1 out of 3 and they sent a new package right out to me for exchange. I am a Total tech customer and I can't speak highly enough of this program. Excellent customer Service!

What an upgrade from my previous router! I have gigabit internet and these Eero routers deliver incredibly fast wireless and even faster wired for my game console. You really cannot go wrong with these. Highly recommend.

Very easy setup and incredibly useful app. Some features are gatekept behind a subscription though. I also like that the network can be upgraded and you can mix and match different router to create the ultimate mesh system.

This product was recommended by a friend as well as my audio installer. Very easy process to add and link up. And the coverage goes well beyond my 3k sq ft home. I have been impressed and at ease while controlling anything from within my home, patio, garage or in my yard.

The unit has some excellent features-- 2.5g port, 6E. These features solved most of my problems. I gave them a lower rating for three reasons-- 1) Thought i could use the 2.5 for connection between the system. only can use 2.5 G port for upstream 2) No link aggregation for WAN or LAN. 3) the price is high even though you get 3 devices, some other brands have 2 units that put out more speed.

Wow! Tripled my home network speed! Plus, runs scans ob everything on my networks, I get usage reports? Just awesome!!!!!

Returned my Google Nest because I could only get 100Mbps on every device; I should be getting 1Gbps. I bought this and I'm getting the speed I'm paying for now. Thanks Eero.

Good and basic. Don’t like that it’s paid subscription for lot of basic features. Although bundled packages are not bad so I can justify it for now

Thr product is working very well, with very few hiccups

Great WiFi extender, significantly improved my signal strength in my upstairs bedrooms.

Excellent view of all the areas that the cameras cover front, backyard , and all sides of the backyard

Was able to replace the whole house extender my internet provider was charging me for. No dead spots anymore.

I bought four of these to put around the whole house as a measure system, it works great.

This purchase was 100% worth it! My old router did not cover my 2000 square-foot home and I often had spots that had no Internet in the house. With two of these routers, I have been able to get good connection everywhere in my home and even in the backyard and front yard. Worth the money for sure.

Great range on the product. Recently purchased for my new home and works well. Rare dips in connectivity but a good pound for pound product. There may be cheaper, more effective options out there. But im happy with the purchase.