Customer Ratings & Reviews
- Model:
- S010311
- |
- SKU:
- 6495778
Customer reviews
Rating 4.6 out of 5 stars with 2165 reviews
(2,165 customer reviews)Rating by feature
- Setup4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Pro 6E Tri-band Mesh Wi-Fi 6E System (1-pack) for its ease of use, speed, and strong Wi-Fi coverage. Many customers highlight the system's impressive performance and fast, easy setup. While some find the system to be a bit pricey, very few report issues with lag or missing features. Overall, the system's range and signal strength are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
EERO Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by far was the easiest router I’ve ever installed. Step by step instructions on app and you have WiFi. As far as performance goes I haven’t had one buffering instance since installing. Works great and no issues. 7 - 10 devices hooked up to this all the time and not even a hint of a problem. I definitely recommend this if you have 2+ flors to cover.
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (2-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Cell phone booster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well for our size home. Signal is definitely better than what we had before.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solid Expandable Network! Very User Friendly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Straightforward Install! Download App, Name a Few Things. Done. Adding More Mesh Units is the Same.
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (1-pack) - White
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Upgraded Old Wifi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a large home with a finished basement so the Best Buy team recommended a mesh system. It works great and fits my needs.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Quality device
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This mesh wifi system is very easy to setup and provides excellent coverage and apeeds
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (2-pack) - White
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Eero mesh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh extended enhanced out current wifi and now all areas of the house can connect
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
eero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doubled my internet speed...along with some adjustments by the geek squad
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Working great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, since we’ve had this, all of our technology on Wi-Fi has been working great and we’ve not had any frozen or warbly zoom experiences.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
EERO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Easy to setup and connect too.
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (1-pack) - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super signal strength
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up . Within minutes you will have the best signal you’ve never had. Mind blowing for sure
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
eero - Pro 6E AXE5400 Tri-Band Mesh Wi-Fi 6E Syste
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent product! Does what is supposed to do!!!
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well. You need to strategically place them through out the house close enough with in range of each other for maximum experience. I get pretty great WiFi everywhere. Before it was very spotty. Love these! Worth the buy!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Eero Pro6e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was possibly the easiest network to set up. The app us easy to use and functional.
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (2-pack) - White
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Administration takes a lot of the bandwidth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gigabit service to the house and get 100-200 megabit from the eeros. Setup required support from eero.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Exactly what we needed!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed! Perfect for our home! Easy to setup and use. Such a great product. We love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fixed connection issues beautifully
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very easy to install and instantly fixed congestion/connection issues in 3 level home
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. 4200sq ft and this set up didn’t disappoint
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
eero-Pro 6E AX5400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router replaced the original and is fantastic. I have 3 levels in my house and the wifi speeds are much faster on all of the levels.
This review is from eero - Pro 6E Tri-band Mesh Wi-Fi 6E System (1-pack) - White
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
EERO Tops the list
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system outperforms by 8X the levels that I previously got with my service providers router/wireless.
I would recommend this to a friend Rated 1 out of 5 stars
Dropped connection, customer service feet dragging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 3 pack then added a 4th for 3500 sq ft home. Worked great for 11 months, but now constant dropped connections throughout the day for past 3 weeks +. On the plus side, I thought I was lucky the problems started just inside the 1 year warranty period. No changes to home set up whatsoever, not ISP, modem, cables, eero node placement distances, nothing. Seems to have started about two eero software updates ago that were, among other things, supposed to have addressed “stability issues.” Have been back & forth with eero numerous times both via phone & email. Every piece of hardware has been checked/replaced. ISP xFinity tech visit confirmed line signal is good, and even replaced a perfectly good XB8-T router just in case. Tried swapping the eero acting as the main gateway at the modem along with its ethernet cable, still have numerous drops. After way too difficult prompting with them, eero finally agreed to send out a new node to plug in as the gateway. Still get drops and red status lights. Eero customer service now ghosting me after last email communication I sent 4 days ago letting them know the new unit made no difference. I’ve given them 3 weeks to make this right, but now just feel their tactic is delay-delay-delay. I’d be satisfied with trying an updated replacement with their eero 7 Pro, but I’m not hopeful as I cant get them to get back to me anymore. At this point I’m hoping I can get a full refund to put toward a competitor’s product.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello StephenwD. Thank you for providing feedback on your experience with the eero Pro 6E system. I'm sorry to hear about the connectivity issues you've been experiencing over the past three weeks, especially after 11 months of reliable performance. I understand how disruptive constant dropped connections can be to your daily routine, and I'm truly sorry that the troubleshooting process with eero support has not resolved the issue despite your considerable time and effort. Regarding the connectivity drops and red status lights you're experiencing, here are some additional troubleshooting approaches that may help address firmware-related stability issues:
1. Perform a complete network reset by unplugging all eero nodes simultaneously, waiting 2 minutes, then powering up only the gateway node first. Wait 5 minutes for it to fully stabilize before powering on additional nodes one at a time with 3-minute intervals between each. 2. Check if your eero system is on the latest firmware version through the app, and if automatic updates are enabled, consider temporarily disabling them to prevent further instability until the issue is resolved. 3. Verify that your XB8-T gateway modem is in bridge mode to prevent double NAT issues that can cause intermittent connectivity problems, particularly after firmware updates. I understand your frustration with the lack of response from eero support after four days, especially given the three weeks you've already invested in resolving this issue. For immediate escalation, you should give eero customer service a call at 877-659-2347. They are available 7 days a week 6:00 am – 8:00 pm PT. Hope this helps and have a great day!






