Customer Ratings & Reviews
- Model:
- S010311
- SKU:
- 6495778
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Pro 6E Tri-band Mesh Wi-Fi 6E System (1-pack) for its ease of use, speed, and strong Wi-Fi coverage. Many customers highlight the system's impressive performance and fast, easy setup. While some find the system to be a bit pricey, very few report issues with lag or missing features. Overall, the system's range and signal strength are well-received.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great except for one HP printer. Haven't been able to connect it through wi-fi or direct connect.
I would recommend this to a friend
It works
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Connections good and works well, wish there was a way to select whether you go on 5ghz or 2.4 and some things are hidden behind a paywall.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Leighton M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product work as advertised great range easy set up
I would recommend this to a friend On the fence
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure how I feel about this product. Very nice and stylish....super easy to set up and control, but I continue to have internet connection issues. I work from home and multiple times my computer has to reconnect causing me to lose whatever I am working on. Also boots me in and out of TEAMS meetings.
No, I would not recommend this to a friendOccasional Hiccups...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they work ok. Every once in awhile they go through a hiccup process with updates. I have to reset them most of the time after the update.
I would recommend this to a friendHappy Network, Happy Family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier with the performance of the product and the service from Best Buy!
I would recommend this to a friendMesh network
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love the mesh system with eero wireless access points
I would recommend this to a friendhorrible set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was horrible. Took several hours talking to local IT, EERO, Geek Squad before local IT got it working. Local IT needed MAC info which I couldn't get from EERO - Initial setup rate 1. Took while to update software. Would be better if didn't need cell phone for set up & had MAC info. Now I can see devices. Before could see other WIFI but not mine. If I knew how difficult unsure if would had purchase EERO. Local IT on phone said other had issues. now working doing great. Know others didn't have initial problem I had
I would recommend this to a friendWow! Fast, reliable and low lag.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way less lag than the Orbi Wi-Fi 6 unit I replaced!
I would recommend this to a friendEasy install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install took less that 10 minutes. I have around 40 devices connected to the network and have no issues at all. Great product.
I would recommend this to a friendLimited unless you call support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i had done some more research before buying these. Everything useful is either behind a subscription paywall or you have to call support for basic networking options. If i could return these i would but im past that window now. Might just store these in the closet and switch back to my old wifi 6 TP-Link routers. All my smart home devices constantly disconnect or show no response. Never had that issue before these. They do not cover 4000 sq ft. My home is 1100 and i have dead spots with two of them. Do not buy. Would not recommend
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear TubButter,
We sincerely apologize for your disappointing experience with the eero Pro 6E system. Your detailed feedback highlights several important concerns that deserve attention.
We understand your frustration regarding:
The subscription paywall for advanced features
Limited access to basic networking options
Connectivity issues with smart home devices
Coverage problems despite the advertised range
Being outside the return window
Your experience with coverage in an 1,100 sq ft home and the ongoing smart device disconnection issues are particularly concerning, as these should work reliably in a space of that size with a two-pack system.
While we can't address the return window issue, we strongly encourage you to contact eero support at 1-877-659-2347, as they may be able to help resolve your connectivity issues or provide additional configuration options that could improve performance without requiring a subscription.
Thank you for providing such specific feedback - it helps other customers make informed decisions.
Would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, covered our 1800 sq ft house well. Would recommend for minimal amount of devices
I would recommend this to a friendeero Pro 6E AXE5400 tri band wifi 6E router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Router! fixed our problem with our internet service going in and out
I would recommend this to a friendEase of use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to installation and has great network coverage for the home.
I would recommend this to a friendEero is the king of mesh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We install these at all our customers homes eero pro 6e is the best
I would recommend this to a friendBest Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a Tech Install company and I personally recommend these to all my clients they work amazing.
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a few tries, but got better over time. Placed one on each floor. Will follow up after a few months.
I would recommend this to a friendeero mesh system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well, improved our service in our house. Tech took time to find the best spot to increase service where we wanted it most.
I would recommend this to a friendGeek Squad is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Professional and flawless installation by Geek Squad.
I would recommend this to a friendGreat product. Solved dead spots around house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No more dead spots. Added one more eero 6 for backyard.
I would recommend this to a friend