Customer Ratings & Reviews

so far so good, we placed them and may have to rearrange, time will tell

Have a 4 unit mesh system. Worked great for 6 months. Unit stopped putting out a WiFi signal that was the correct speed. The hard woired speeds were too slow to run YouTube. I have called Eero support 5 times now and they refuse to switch out the units. We reset a bunch of stuff and it runs fine for about 2-4 hours. Then nothing works properly. They can access your network without any verification code. As Ana Amazon company it worries me about my privacy. Trash routers. Worse service. Stay away!

I purchased the eero 6E system to replace an older Netgear system. Within one week coverage began to fade and two of the satellites went out. Eero support was less than helpful so I returned it to Best Buy and went back to Netgear. Coverage was awful with this system. And a lot of the cool features that you need you had to pay a monthly or yearly fee for

Just have use this for 2 days, so far they are good.

Per apecification, it shluld be good for 6000 sq ft house. I have almost half of that and still not getting enough signals in complete house. Now kind of forced to buy 1 additional device to get complete coverage.

Works well for stationary devices, horrible for mobile devices like phones: I can be sitting right next to a mesh box but it wants to force me to connect to a weak signal on opposite side of house and periodically drop. Even if I shut off that mesh, it will disconnect from the strong signal box right next to me and reconnect to the weak box on other side of house when turned back on. No option to select which mesh to connect to. Unacceptable.

The net works well but too much power for my household

It’s only been one week since I purchased the items.

So this is my first Eero system. I have been using Linksys and Netgear for years. I was actually about to buy the Netgear Orbi 6E mesh when this came out a few fays ago. After doing some research on Eero I decided to give it a try. I upgraded from Wifi 5 Linksys Velop mesh with is used with my Frontier 1 Gig service. I was getting around 200mb per second up and down with the Velop over wifi but the Eero pro 6E I am getting around 200-300 mb up and down. My phone is wifi 6 so im not sure why the speeds are so slow even when im standing right next to the router. Also the eero app is garbage. Its slow and information on it wrong or not there most of the time. I may return this after trying it out for 30 days and get the Orbi 6e mesh unless Eero puts out some updates on the app.

I had to buy extra switches to connect other devices as each unit only has one connection port. Each hub generates a lot of heat and it quite warm to the touch, i really like the eero app.

I spent about 12 hours working on this helping debug eero's problem. Their 2.5gbps ports are defective . Eeros admits it. Eeros said to take it back and exchange for a new one. I started with a Cat 8 cable. When i setup using the 1gbps port, it worked initially at 940mpbs at the router and 600mbps in another room, and 200mpbs in another room. Then left to go out to eat. Came back, and did a speed test and got 80mbps at the router(whoa). Unplugged and plugged it back in. and 860mpbs at the router. The 2.5gbps is a dud, and there is another unknown problem of signal dropping. I will try eero in another 5 years. Just not now. . For any router go and buy Cat 8 10ft cable.

Had the device for 6 monthsish now and my experience has been less than favorable especially with the support they offer. About a month ago the router would very randomly pick devices as random points in the house and would throttle the speeds to around .25 mbps. This would happen at random and only to wifi 6 enabled devices. Ive been in contact with support for over a month and they've tried everything short of having me move homes. - They've tried to blame it on the fact that i have a 3000 sqft home using a 2500-6000sqft router and had me unplug all but one router - Change DNS - swap out all eeros with each other - now having me run ping overnight without my router trying to pin it on my ISP The customer services experience is awful, takes 2-3days per response and its always someone new. ive had 3 scenarios where they want me to try something that's already been addressed or to redo a test.

Our home finally has enough Wi-Fi service to reach our entire 2 story home, including the deck, garage, and the front porch!

I bought on sale. I really wanted to love it, but my kids complained of wifi drop. I'm not sure if the device is defective because my kids never had a problem with my previous wifi mesh.

Pricey, but Great coverage increase in my home. Recommend if you need better coverage for your tv's and other stuff.

I was dissappointed with these. The wifi speed fluctuated. Great speed then would slow. Depending on what devices you have, I had problems connecting MyQ garage door opener and Ring flood light. Geeks couldn't resolve either

System works ok, but only being able to manage by an app is inconvenient at times. Very susceptible to outside radio interference.

Stayed connected pretty well though not high-speed. I pay for max speed available from Cox however only got approximately 100-150 at best. (65 items connected, 2 story home) The other issue to have internet protection for home and devices your required to pay $100 per year. Problem with that Asus routers come with security features for the life of the router for a little more up front. I tried something new was not a good fit so, returned this router to go back to Asus.

Although, you have the parental control option, your kids can find ways around the parental controls especially with the Apple Private MAC address that constantly changes Therefore, I will constantly get new notifcations of new device joining my network. For years customers been complaining about adding automatic block options but suprisingly they have yet to add that feature. Youre wasting your money on the subscription.

Sales lied about available ports so I returned the product. Also coverage much better with a single router than with these two combined.