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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

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Rating by feature

  • Setup

    Rating 4.9 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, noting its fast and consistent speeds, strong signal strength, and wide coverage. They also appreciate its reliable connectivity and impressive range. However, a minor point of feedback is that some users desire more Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 307 reviews
  • Pros mentioned:
    Connectivity, Coverage

    Rated 3 out of 5 stars

    WiFi Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero pro 7 is easy to setup. What I really like is the coverage provided by the router. The application eero uses makes navigating features, subscriptions, and advanced modifications in the setting streamlined. The only downside is that the router has a port glitch that does not allow users to access the 5 gig speed this is a known issue online. Since I live in the basement of the house I was able to manage to get 1 gig speed from my sonic internet.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Port quantity

    Rated 3 out of 5 stars

    Trusted review for Eero Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actual mesh router device is my actual gateway for all other eero extensions. It works, but the estimation for how much this mesh system covers by square footage is highly off. I get that there are walls and depending on how thick they are will determine the strength of connectivity. This being said, you may need to provide more extensions to the device and highly suggest getting 3 satellites to the minimum. My review for 3 stars is fair since it works, but to have ran a netgear mesh system prior to transitioning to eero made me realize how incompetent eero actually is. My old netgear orbi mesh system only had two satellites and penetrated between walls. Another thing to mention is there are only two ethernet ports while other brands have 4 ports. This becomes a problem because nothing can beat a hard wired system. Now days, TVs are able to stream so thats one port, another port is for your modem, and whether you are a gamer, that is another port for that as well.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Christian! Thank you for your detailed feedback on the eero Pro 7 router. I appreciate you taking the time to share your experience, and I'm sorry to hear that the system hasn't met your expectations, particularly coming from a Netgear Orbi setup that served you well.

      You raise several valid points about coverage estimation and connectivity. Wi-Fi coverage can indeed vary significantly based on home construction, wall materials, and layout. While manufacturer estimates provide general guidance, real-world performance often requires additional units for optimal coverage, and your recommendation of starting with a 3-Pack is practical advice for others considering the system.

      Regarding the Ethernet port limitation, I understand your frustration. The eero Pro 7 includes two Ethernet ports per unit, which can be limiting for users with multiple wired devices like gaming consoles, streaming devices, and other equipment that benefit from hardwired connections. For users needing additional wired connections, an Ethernet switch can be used.

      Your comparison to the Netgear Orbi's wall penetration performance is valuable feedback. Different mesh systems use varying approaches to radio configuration and signal strength, and it sounds like the Orbi's implementation worked better for your specific environment and needs. I'm glad the system is functional for you, even if it requires more units than anticipated. If you continue to experience coverage challenges in specific areas, eero's support team can provide placement recommendations and network optimization guidance. They're available Monday-Sunday 6am-8pm PT at (877) 659-2347. Thank you again for sharing this honest assessment. Have a great day! AmazonDevices

  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does what I need. Wish it had more security features, but as far as coverage, I have no dead spots in and around my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome and easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero pro 7 has been amazing. Big upgrade from my original Google wifi mesh set up. Easy to set up and just easy all around. Price is a bit steep but worth it and even better when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch product; easy setup & superb connections. Updates by itself; best product we’ve purchased in a longtime.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Great WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, great coverage. I purchased this to upgrade our home WiFi and it’s working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite wifi7 mesh router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to seperate the product from the seller. This was a 3rd party seller and it did not appear new. However, the Eero routers are among the most reliable mesh routers out there. Unlike that other big Chinese brand, which seemed to restart twice a day, the Eero is rock solid. No down time and incredible speed. The interface is easy to use but frankly just too many features, like auto connecting to Amazon Echo's and using them as a node. IMHO, they just slow your network down. Be sure to turn ON MLO and Client Steering which aren't on by default but should be. You can also configure security by each of the 3 bands (except 6 Mhz which requires WPA3). One weird thing I found and why I returned it, is the nodes start slowing each other down if they aren't about 50 ft apart. I have a small place so one node was faster than 3 which is weird. One will easily cover 1500 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    The best router I have owned, and I have had a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster Han my Orbi, able to connect to all my devices with ease and no issues or slowing down with over 50 devices. Would definitely recommend to anyone and everyone. Just buy it if you are thinking about upgrading. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Pretty darn good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Nest Wifi and the coverage is better. Nest Wifi nodes went offline frequently and I haven't experienced anything like that with eero. Speed seems to be about the same, though. It's a good speed for my 1gb fiber. Happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rock Solid!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have performed far better than my previous mesh network. The mbps is much higher than my previous system. The overall range is far greater as well. The app is solid and setup is a breeze! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Works great speeds improved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi router works well. It’s easy to set up and our speeds have improved. The coverage is great too for our almost 5000 sq ft home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup, strong coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with 3 Deco BE16000s for months before throwing in the towel and trying to Eero. Decos were always disconnecting even though the wifi signal was at 3 bars. Moved to the Eeros and will not look bakc. Setup was a breeze and I added on one outside wifi 7 Eero to complete everything. These cover the front of my house for a Tesla and then inside, the three pack fully cover my 3900 sqft, two story house. I have these eero pros all hard wired and the outdoor eero is linked via wifi. Have not had issues with wifi for the past week I have been using them where the decos would have issues every single day. Speeds are not quite as fast as the Deco BE16000, but I think I am going to add one Eero max for the primary unit to boost speeds where we use wifi the most. Reliability on the Eeros is a night and day difference over the Decos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mesh system that expands our Wi-Fi throughout the inside and outside of our home. I would highly recommend this product to anyone capable of using Eero with their internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great improvement on speed need smaller size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased every generation of this product. I find the size of this is not ideal compared to the six and the five. However, the speed and set up keeps improving. Also to develop the mesh, gives you a lot more flexibility than it has in the past. In the future, for residential use, I would love to see this product reduced in size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states it is a great router. Since I have three of these they make a great mesh system to handle all my switches and plugs. I have one in the House. One in the garage and the third one in my wood shop. These units are easy to setup. The only item I do not like is there is only one "out" from this device. Other routers have several outlets to connect to. With only one, you need to have a switch to connect other devices. I must really like the eero Pro 7 since I have three of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changing speeds and super easy to use with app. I cant wait to update my other satellites. No lag or dead spots . Truly amazing wifi mesh products and setup process. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Upgrade from Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a legacy Google system to these and it was an instant improvement. I use one as a router and I have 5 nodes and all have maximum connectivity. It was an immediate improvement in signal strength and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high speed needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 6 of these to set up a large mesh network and give 1000Mbps download/upload across my whole office. Very easy to set up and easy to pair them together. No need to do expesnive wiring with these

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and Easy to set up with current router! Even able to use one of the older devices with it so compatible with the 6E version as well very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great upgrade from 6+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in play. Very easy to setup. Instant speed boost and consistent connection. Glad I upgraded to get full potentional of 1G AT&T fiber internet.

    I would recommend this to a friend