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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

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Rating by feature

  • Setup

    Rating 4.9 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Pro 7 Tri-band Mesh Wi-Fi 7 Router, especially regarding its overall performance and easy setup. Users are also pleased with the router's coverage and speed, noting improvements in signal strength and range. Furthermore, customers appreciate the reliable connectivity options and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 235 reviews
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Upgrade from Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a legacy Google system to these and it was an instant improvement. I use one as a router and I have 5 nodes and all have maximum connectivity. It was an immediate improvement in signal strength and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Way better then the Max and My Old Pro 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my eero pro 6. I tried the Eero pro max and returned it. Had nothing but issues with the max and I felt it was over price. This new pro 7 is cheaper then the max and better from my testing. Get this over the Max I had issues streaming with my steam deck using remote play and this for sure improved my speeds and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with the app, and awesome performance! I'm a gamer and my house is loaded with smart appliances. Haven't noticed any hiccups with connections at all. Highly recommend this mesh system if the price is right or you have the extra money to invest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a start-up stumble, but it's a performer now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this after deciding against replaying my old Orbi with a new one, mostly because of the price, but also some ratings, and the fact that the Orbi I wanted has been out for 3 years now and got tired of waiting for an updated version of the 970. Bought the Eero 7 Max, because I was in the market and because of the great sale price ($510 off), but realized that with only two of us home now, the Max was overkill. The ratings on the 7 Pro were better than the Max, and it was half the price of the Max sale price, so decided to go with it. I had some trouble setting it up. Following the directions on the app were actually correct, but for some reason, I was unable to complete the installation. I reached out to Eero, and got incorrect information (rep told me to bridge the Spectrum router, and then failed to call me back as promised after a reset of the Spectrum and Eero equipment), so I called Spectrum, who told me NOT to bridge a Spectrum router with the Eero, just replace the Spectrum router with the Eero. So, I verified this with another Eero rep who stayed with me while I followed the app setup guide, and this time it worked. It reaches all parts of the house including the basement, but signal strength is lower in the points furthest away from the router or satellites than with my old Orbi, but still strong enough to be satisfactory, and the signal is stable throughout the house. One exception to that was one dropped call when I was using wifi calling and moved from the basement to the first floor. It must have changed to a satellite, and the call dropped. So far, it's only happened once. Will have to keep an eye on that. My only complaint is that even though I named the network the same and kept my old password, I had to reenter the password for every WiFi device, something I didn't even have to do when I replaced the Orbi with the Spectrum Router. It was a small inconvenience though, so I consider it a security measure that probably wasn't really necessary, but that's the way it's built. I also had to connect a device that will only function on a 2.4 GHz band, and being that it's a triband, but has only the 5 GHz ethernet plugs, the device wasn't able to connect right away, but after about 5 minutes or so, it was able to connect. I'm not sure why it seemed to hesitate, as the ethernet ports are adaptive to the requirements of the device. Anyway, it works now and has not dropped. So, all in all, I had a couple of issues getting it set up, but it's worked very well since; we even had a rare power outage, and it recovered just fine on its own, and all previously connected devices have reconnected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup, strong coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with 3 Deco BE16000s for months before throwing in the towel and trying to Eero. Decos were always disconnecting even though the wifi signal was at 3 bars. Moved to the Eeros and will not look bakc. Setup was a breeze and I added on one outside wifi 7 Eero to complete everything. These cover the front of my house for a Tesla and then inside, the three pack fully cover my 3900 sqft, two story house. I have these eero pros all hard wired and the outdoor eero is linked via wifi. Have not had issues with wifi for the past week I have been using them where the decos would have issues every single day. Speeds are not quite as fast as the Deco BE16000, but I think I am going to add one Eero max for the primary unit to boost speeds where we use wifi the most. Reliability on the Eeros is a night and day difference over the Decos.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great product, easy decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use, great online platform for security, set up and ongoing monitoring. I can't say enough about the Eero routers. We use this at our small office. i also ahve had the Eero 6 units in my home. 3 of them covered a 2800+sq ft home with basement and access to back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Coverage

    Rated 5 out of 5 stars

    Great coverage, easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for an Eero 3 which was accidentally damaged. Very easy to set up, great coverage throughout our dwelling. No issues with internet connection or coverage since we installed.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had problems with my wifi for years. Bought netgear products and linkys extenders which didn’t help. Caved in and bought the eero system which cost a little bit more. I can say i have NO REGRETS! Seemless wifi throughout my house. Well worth the extra dollars. Should have bought it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match one I received from my ISP. Works great and has really helped spread my signal with limited data loss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small incremental improvement, overall worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly better than my previous eero in every aspect, but I only bought it because I needed an upgrade at another property, so decided to go with the latest (at the time). Otherwise, the previous generation was totally fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent addition to my system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my system! I added this (Pro-7) to my existing Pro System as the main one and the older three pro's as the satellites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it! fast and reliable, cured Orbi headaches!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave up on more expensive Orbi units that keep dropping devices - especially apple devices - and switched to eero and I couldn’t be happier. It worked instantly, required no complicated settings, and every device has worked better and more reliably than ever. Very highly recommend- especially if you’re frustrated with Orbi. Eero is just plain better!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength
    Best Buy Employee

    Rated 5 out of 5 stars

    Complete Wi-fi coverage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had terrible Wi-Fi on my 7-acre property and could not get reception in my metal frame garage. I now can have my garage doors closed and have excellent signal over 6,000 sq ft. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in two minds about spending this much on a mesh system when there are cheaper options but our home has many corners and dead spots so we decided to go with this system after a lot of research. They definitely work well and we don't have the buffering issues and dead spots are not an issue anymore. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Eero pro7 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance! Easy to set up and signal strength is outstanding. Will recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    So worth it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply incredible! Crazy fast speeds with excellent reliability and consistency.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Best consumer option in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the app is pretty simple to use. I had issues with mesh systems before since my home has thick plaster walls but I’ve been getting 900mb upload and download speeds from my WiFi and 2gbs on Ethernet

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Signal strength

    Rated 4 out of 5 stars

    Definitely worth the coverage area.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the house well. It a small cape with plater and lath walls. Signal is able to reach throughout, along with covering the backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A bit expensive but well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few WiFi 7 routers prior to this, but eero Pro 7 works really well especially when I move around in the house. It roams to different access points quite smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup thru the app. This system replaced a 6 year old mesh system from Google. Seeing much faster speeds throughout the house.

    I would recommend this to a friend
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