Customer Ratings & Reviews
- Model:
- ELFW7637AW
- SKU:
- 6471410
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the 4.5 Cu.Ft. Stackable Front Load Washer, highlighting its exceptional cleaning performance and minimal noise level. Many appreciate its ease of use and ample capacity for handling large loads. The washer's overall design and effectiveness further contribute to its positive reception.
This summary was generated by AI based on customer reviews.
Broke after only 1 year of having.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would be giving this washer a 5 star—because it worked awesome for a year—- now all It will do is come on and maybe make one spin- then it stops and will not work. After one year?!? And now to fix it the money has to come out of our pockets? Not happy at all about that.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for sharing your feedback. We’re glad to hear the washer performed well for the first year, but we’re truly sorry to learn that it has now developed an issue—especially just outside the expected warranty coverage. That’s understandably frustrating, and we know how disruptive it can be when a major appliance stops working properly. We’d like the opportunity to look into this further and see how we can help, please feel free to send us contact us via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Buy this one!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best washing machines i've owned clothes comes out super clean i love it
I would recommend this to a friendThe PERFECT Duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electrolux never disappoints! Best Buy always offers great choices and support for their appliances. I now LOVE doing ALL the laundry!
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello JACL! We appreciate the fantastic review! It's great to hear that you're enjoying the great performance of your washer! Welcome to the Electrolux family! We'd appreciate it even more if you could change your star rating to 5 (the highest). Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
Kingsley
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item the sound of the washer and dryer is noiseless
I would recommend this to a friendPoor Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the product is great, the 3rd party install couldn't wait to get out of there so now it's making a terrible noise.
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Good day! We are sorry to hear that you have had to deal with these circumstances. The most common reason your washer makes banging sounds during the spin cycle is that an unbalanced load has thrown it out of whack. When you put your dirty clothes in your machine, make sure to distribute them evenly in the drum. Heavy items mixed with lighter ones can cause it to spin unevenly. If the issue persists, please contact us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! ~Lauren
Stuck socks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer after research and good reviews. However every time we use it at least one to two pieces of clothing gets stuck in the rubber seal. This blocks the drain and the clothing that is stuck comes out unclean and soaking wet. This happens every single load of laundry:/
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hi! Thank you for sharing your concerns with us. We are sorry to hear about the issues with the items being stuck in the washer door. We would suggest loading the appliance according to the use and care guide on page 32. We're here if you have any questions or concerns about using your new appliance. Please feel free to contact us by phone at 877-435-3287, Monday-Friday, 8:30 am-8:00 pm EST. - Katrina
Surprised by the cheap quality of product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered and 1 warm wash ran for 47 mins. It’s almost 1 week later and water is still on the washer molding and in the detergent draw cups. I called the manufacturer. A repair person is suppose to come next week. The water is in 4 different parts of the molding. Which is a concern for mold. Because no other loads of laundry have been washed in there since the initial test empty load.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hi NJCustomer,
Thank you for bringing this up to our attention! We're saddened to hear that this happened. please know that we take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Broken after 2 loads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit looks nice but it only ran a couple of loads, paused in the middle of the load and then would not start again. Customer service was of little help and sent to a local repair company that couldn't come for a week so returned unit.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .We apologize for any issues you experienced with your washer and thank you for bringing it to our attention! We hope to have an opportunity in the future to restore your faith in the Electrolux brand. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy
Brand response from ElectroluxExpert
Posted .We apologize for any issues that you experienced with your washer and thank you for bringing it to our attention! We hope to have an opportunity in the future to restore your faith in the Electrolux brand. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy
Noisy and not as ordered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy and the door was put on backwards. Do not use BestBuy for this product! Not installed correctly by BestBuy
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello AWAB! Thank you for providing feedback. We regret that your experience did not meet your expectations. Although this is an unusual occurrence, we strongly advise that you inspect the appliance upon delivery for any flaws so that the local store where you purchased it can replace the unit. Most flaws are caused by the delivery/installation process rather than the manufacturer. We strongly advise you to keep in touch with your local dealer in order to get an option for a replacement. In the event that they are unable to resolve the issue please contact us via Live Chat or by phone at 1-877-435-3287, Monday-Friday, 8:30 am–8:00 pm EST, and we’ll be happy to assist. ~Juan
Washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to buy anything electronics. Great stuff and service when I come in.
I would recommend this to a friendGreat washer machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer machine, strong cleaning performance, large enough for bulky items, and user friendly.
I would recommend this to a friendHad to cancel order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed an order for this appliance and it was applied to my charge card. Only to having delivery postponed twice so I cancelled my order to credit back my charge card and avoid any more interest charges. I now see it’s back ordered.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Hello Ranm! We apologize for the inconvenience and truly understand the impact this may have on you and your family. We are working closely with our suppliers to resolve it and are committed to
delivering your order as quickly as possible. If you have any questions, don't hesitate to get in touch with your retailer for current delivery information. Thank you for being a part of the Frigidaire family.
~Sam
Smooth and Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, great capacity, entire process of doing my first load was uneventful. Shaking was much less than my previous washer.
I would recommend this to a friendgreat washer- second time purchasing it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - second one I have purchased. I had to leave my old one with the buyer of my home. I recommend getting the pedestal which is great for storing the detergent, etc and also makes it easier to reach in.
I would recommend this to a friendElectrolux washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks great, easy to use, cleans very well
I would recommend this to a friendElectrolux 4.5 Cu.Ft Stackable Front Load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Clothes come out of washer so clean and fresh. I am very happy I choose this washer after reading all the reviews on it.
I would recommend this to a friendReview of Electrolux washing machine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It is what I wanted as far as knowing my clothes are being washed throughly and are clean at the end of the cycle.
I would recommend this to a friendFirst front loading washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front loading washing machine; for the past 40+ years only top loaders. This machine washes well, thus far, and I am happy with the overall results. However, the moisture content of the laundry coming out of this front loader is more than I was used to from the top loading machine.
I would recommend this to a friendPremium Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I've owned. Very good at cleaning, fast, efficient, easy to upkeep.
I would recommend this to a friendI AM IN LOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just st love the way this washer cleans! I had a washer that barely even ‘wet’the clothes. It was a Whirlpool that I was even embarrassed to donate & it was only 4 years old! An impeller model. Couldn’t wait to see if this could surpass it
I would recommend this to a friend