Customer Ratings & Reviews
- Model:
- ELFW7637AW
- SKU:
- 6471410
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the 4.5 Cu.Ft. Stackable Front Load Washer, highlighting its exceptional cleaning performance and minimal noise level. Many appreciate its ease of use and ample capacity for handling large loads. The washer's overall design and effectiveness further contribute to its positive reception.
This summary was generated by AI based on customer reviews.
Broken in <2.5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over time, a ton of mold formed on the insulation. The drum's bearing broke after 2.5 years of use. I do not recommend it.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for reaching out and sharing your experience. To help prevent mold buildup on the insulation of your Frigidaire washer, we recommend regularly cleaning the door seal and detergent dispenser, leaving the washer door slightly open after each use to allow air circulation, and running a cleaning cycle with an appropriate washer cleaner or a vinegar/baking soda solution periodically.
For your concerns with the drum's bearing, feel free to connect with us via Live Chat or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’d be happy to help! -Yhano
Bad warrantee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad warrantee, the charge to come out and see the problem, the service people who answer the phone are not knowledgeable enough to help!
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Hi there. We’re sorry to hear about your frustration with the warranty process, service charges, and the support you received. This is not the level of service we strive to provide.
Your feedback is important to us, and we’ll be sure to share it with our team. We’d still like the opportunity to assist you—please reach out so we can help address your concerns. connect with us by phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. ~Ruth
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is good for the price, it has different modes to wash kinds dirty clothes.
I would recommend this to a friendlove Electrolux
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't receive them yet, but im replacing in older set and the brand doesn't disappoint. very good quality.
I would recommend this to a friendGreat Electrolux front load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electrolux washer cleans clothes better than ever and less wrinkles. All options work well and pod dispenser is handy.
I would recommend this to a friendBrand response from Electrolux Canada
Posted .Thank you for the great review you provided to us! It's encouraging to know that you enjoy all of the cool features that the washer offers and that it is cleaning properly. Our goal is to make appliances that have peak functionality and ingenuity. We hope that you consider us for any product needs you have in the future. - Damon
Poor Quality Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware Model ELFW7637AW1 WASHER This washer has been ruining hundreds of dollars of my clothes. I just bought this washer in April of 2022. Very expensive and now it’s ruining my clothes. The washer is snagging all of my nice clothes and causing it to rip. Their customer service at Electrolux has been horrible. I think when you spend this kind of money which is ridiculously expensive you should have the company stand behind its quality.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hi, AnneL35. Thank you for providing us with this review on your dryer. We are sorry to hear about this trouble with your washer damaging your items. We would be happy to assist. Please note it is recommended that small delicate items such as bras, hosiery, and other delicate items be placed in a small mesh bag (not included) before a wash so they do not get caught against zippers, hooks, buttons, or even parts of the unit during a cycle. Connect with us directly, via Live Chat from our site, through social media, or by phone at (877) 435-3287 for support with your case. Reach us Monday through Friday between 8:30 am to 8 pm EST. We look forward to helping you through this matter. ~Keyanna