Customer Ratings & Reviews
- Model:
- ELFW7637AW
- SKU:
- 6471410
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the cleaning performance of the 4.5 Cu.Ft. Stackable Front Load Washer, with many stating it is the best washer they have owned. The minimal noise level and ease of use are also appreciated features. Furthermore, customers find the washer to be of high quality and appreciate the ample capacity for large loads.
This summary was generated by AI based on customer reviews.
Electrolux Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer because of the configuration of the room where it is now located. We needed a reversable door. So far it seems to be good, although I wish it had an accessible filter that could be cleaned like other washers.
I would recommend this to a friendpedestal installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the run around about the pedestal installation. It two visits to the store to get it resolved
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for sharing your experience, and I’m sorry to hear about the challenges you faced with the pedestal installation. We understand how frustrating it can be to have to make multiple trips to resolve an issue that should be straightforward.
Your feedback is important, and we will share it with our teams to help improve the installation process and customer support. If you need any further assistance or have questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service and delivery A plus
I would recommend this to a friendGreat washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great functioning product. Would be nice if they provided necessary parts like electric cable and need water supply line.
I would recommend this to a friendYou will not be disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second set of Electrolux machines. The first set lasted 9 years and we’re still growing strong. We just wanted some new ones. I believe Electrolux has the best washer and dryer on the market right now.
I would recommend this to a friendWonderful Washer from Electrolux
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second time purchase of Electrolux washer. The first washer lasted us 12 years without a single problem. This new washer has more advanced features and looks nicer. Electrolux manufacture great products.
I would recommend this to a friend- Pros mentioned:Ease of use
washer lux
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful washer, excellent ,very easy to use nice color
I would recommend this to a friend Great Washer-Low Vibrations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, operation with smooth operation and very little vibration level even with large bulky loads
I would recommend this to a friendNr Rudy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy the Quietness of our new Electrolux Washer and dryer we purchased from our Best Buy store
I would recommend this to a friendBest help from BestBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had great customer service help and they helped me make it very affordable and a easy process. Helped me load the item and i love it. Was a new washing machine for a great deal and a 3 yr warrenty.
I would recommend this to a friendBEWARE if chemically sensitive - strong fragrance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like this machine offers great functionality BUT, as soon as it was installed in our house we noticed a strong perfume-smell coming from the machine. After researching on the web we found out that Electrolux adds an artificial fragrance to their door gaskets to cover up potentially moldy smells. This is NOT DISCLOSED on Electrolux or Best Buy websites!! My wife is chemically sensitive and immediately got headaches from the smell. We wish we could keep the machine as it seems to work well otherwise, but we had to return it.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
electrolux review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine - I read the reviews before purchasing and well worth buying! Very big and heavy duty - washes it efficiently and quickly
I would recommend this to a friendNice and work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same unit for years and decided to replace it with the same one. It’s a very good appliance but as everything has a lifetime
I would recommend this to a friendAlways Bet on Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The review is the Best Buy Customer Service Experience as my appliance is set to be delivered ins few days. Best Buy’s Customer Service Experience is best in class!
I would recommend this to a friendFabulous delivery fabulous Electrolux thank you th
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so impressed with Best buy and their delivery! What a wonderful service and wonderful fellas! Our Electrolux washing machine is just fabulous. It’s quiet and efficient!
I would recommend this to a friendVP/COO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again have bought this washer 3 times do selling previous homes. Highly recommend it!
I would recommend this to a friendElectrolux review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have an older version of the Electrolux, so I am therefore just upgrading the machinery. Very good brand.
I would recommend this to a friendWe liked this Electolux washer.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Electrolux washer and Dryer. We liked the washer very well. Ultimately, we traded in the washer and dryer for an LG because we didn't like the Electrolux dryer at all. But no complaints about the washer.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is really nice - it has a lot of unique settings so that clothing can be dried properly and with minimal damage to finer fabrics.
I would recommend this to a friendBrand New Washer Broken - Electrolux will not help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this based on the positive reviews and the strong brand reputation. It worked for a month then stopped. Electrolux warranty is garbage. They sent a tech to diagnose the issue - said it needs a new control board. Its brand new, but ok. Took a week to get the part, but they ordered the wrong one. No ETA on when they can locate the correct part or if this will even fix the issue. Now I'm without a functioning washer for 2+ weeks. Electrolux does not stand behind the product. Have asked them to replace with a new unit but they will not per their policy - they must replace a part at a time until the technician says it is unrepairable. No consideration for the inconvenience this causes a family and the time lost in their inefficient process. AVOID.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for taking the time to write a review for us. We sincerely apologize for the frustration you've experienced with your Electrolux washer. We understand how disappointing it is when a product doesn’t meet expectations, especially one you chose based on positive reviews and our strong brand reputation.
To have your washer replaced, we need to ensure that the appliance is fully unfunctional and that we exhausted all resources to have it repaired. We are committed to working closely with our assigned technicians to ensure you receive the service you deserve. We also pride ourselves on our high-quality standards and are truly sorry that this situation has not reflected that commitment. We understand the inconvenience this has caused you and appreciate your patience as we navigate this process.
If you need immediate assistance, connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
