Customer Ratings & Reviews
- Model:
- ELFW7637AW
- SKU:
- 6471410
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the 4.5 Cu.Ft. Stackable Front Load Washer, highlighting its exceptional cleaning performance and minimal noise level. Many appreciate its ease of use and ample capacity for handling large loads. The washer's overall design and effectiveness further contribute to its positive reception.
This summary was generated by AI based on customer reviews.
Nice and work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same unit for years and decided to replace it with the same one. It’s a very good appliance but as everything has a lifetime
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service and delivery A plus
I would recommend this to a friendBEWARE if chemically sensitive - strong fragrance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like this machine offers great functionality BUT, as soon as it was installed in our house we noticed a strong perfume-smell coming from the machine. After researching on the web we found out that Electrolux adds an artificial fragrance to their door gaskets to cover up potentially moldy smells. This is NOT DISCLOSED on Electrolux or Best Buy websites!! My wife is chemically sensitive and immediately got headaches from the smell. We wish we could keep the machine as it seems to work well otherwise, but we had to return it.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
We liked this Electolux washer.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Electrolux washer and Dryer. We liked the washer very well. Ultimately, we traded in the washer and dryer for an LG because we didn't like the Electrolux dryer at all. But no complaints about the washer.
I would recommend this to a friendVP/COO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again have bought this washer 3 times do selling previous homes. Highly recommend it!
I would recommend this to a friendNoisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2 weeks. So far so good. It is noisier that other spin cycles. I own about 10 washers and this one is noisy!
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is really nice - it has a lot of unique settings so that clothing can be dried properly and with minimal damage to finer fabrics.
I would recommend this to a friendElectrolux review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have an older version of the Electrolux, so I am therefore just upgrading the machinery. Very good brand.
I would recommend this to a friendBetter than old one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an Electrolux prior to this one and the new one is better than old one. The door liner is much better and it appears to have been improved.
I would recommend this to a friendPromising machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting to receive this machine, but purchased based on excellent reviews from others. Looking forward to using all the features!
I would recommend this to a friendBrand New Washer Broken - Electrolux will not help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this based on the positive reviews and the strong brand reputation. It worked for a month then stopped. Electrolux warranty is garbage. They sent a tech to diagnose the issue - said it needs a new control board. Its brand new, but ok. Took a week to get the part, but they ordered the wrong one. No ETA on when they can locate the correct part or if this will even fix the issue. Now I'm without a functioning washer for 2+ weeks. Electrolux does not stand behind the product. Have asked them to replace with a new unit but they will not per their policy - they must replace a part at a time until the technician says it is unrepairable. No consideration for the inconvenience this causes a family and the time lost in their inefficient process. AVOID.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for taking the time to write a review for us. We sincerely apologize for the frustration you've experienced with your Electrolux washer. We understand how disappointing it is when a product doesn’t meet expectations, especially one you chose based on positive reviews and our strong brand reputation.
To have your washer replaced, we need to ensure that the appliance is fully unfunctional and that we exhausted all resources to have it repaired. We are committed to working closely with our assigned technicians to ensure you receive the service you deserve. We also pride ourselves on our high-quality standards and are truly sorry that this situation has not reflected that commitment. We understand the inconvenience this has caused you and appreciate your patience as we navigate this process.
If you need immediate assistance, connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Helpful Staff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t yet comment on the product as it has a backorder. Working with Best Buy to narrow down and select a suitable appliance has been great.
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Washer! I would buy this machine again and again! Love all the different options.
I would recommend this to a friendTop Notch Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new washer and dryer, but BB should re-evaluate the parties they use for delivery.
I would recommend this to a friendGreat washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great units. Perfect for removing dog hair. Mixes the detergent before it adds to the clothes.
I would recommend this to a friendWell built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built and very quiet. These machines are also energy star certified. Wife loves the color and all the features. Cleans our clothes like no other.
I would recommend this to a friendDon't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read great reviews about this washer and decided that it was best for us. Within 2 weeks, the washer would no longer drain. We were having to scoop water out of the tub. I called Electrolux support and was very unhappy about how they treated me. Spoke with Best buy support and they were extremely helpful and helped us return it.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello,
The last thing we want is for our family to be unhappy with their appliance or the service received by customer care. We're truly sorry to learn of your experience with your washer. We hope that you grant us another chance to show how great our service and products are. Please don't hesitate to chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Amazing team work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing team work, fast and efficient team work recommend 100%
I would recommend this to a friendpedestal installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the run around about the pedestal installation. It two visits to the store to get it resolved
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for sharing your experience, and I’m sorry to hear about the challenges you faced with the pedestal installation. We understand how frustrating it can be to have to make multiple trips to resolve an issue that should be straightforward.
Your feedback is important, and we will share it with our teams to help improve the installation process and customer support. If you need any further assistance or have questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Great Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! Better than the Samsung products I've had over the years.
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello there. It's great to hear that you're enjoying the great performance of your washer! Welcome to the Electrolux family! Best regards, John.