Customer Ratings & Reviews

Works as advertised. Works as advertised. Works as advertisedd.

Amazing product! Easy to use plug and play basically just a software download and youre good to go! Love the quality as well!

Simple plug and play. Works great with PS5 and Mac.

The Elgato 4KX—a sequel that stumbled. Pros: 4K 120Hz Passthrough: No doubt, the 4KX flexes its muscles here. If you’re all about high refresh rates, it’s an upgrade from the HD60X. Sleek Design: Elgato’s minimalist aesthetic still shines. It’ll look slick on your streaming setup. Cons: Downgraded Capture Utility: Brace yourself. The 4KX’s capture utility feels like it took a wrong turn. Clunky interface, missing features—it’s like they traded elegance for confusion. Ultrawide Update Debacle: The 4KX worked flawlessly until the dreaded Ultrawide update. Now? It’s a paperweight. Audio Passthrough Woes: Great audio passthrough? Not so much. Choppy playback? Check. And then tech support’s magic trick: “Delete the Capture utility and use OBS directly.” Result? Fantastic playback, but audio lag that’ll make FPS games a headache. You see the action before you hear it. Monitor Mix-Up: Here’s the secret: Don’t game on the same monitor you’re streaming from. Connect your PC to the capture card, play on another screen. If only Elgato made that clear, we’d be singing five-star praises. Audio Delay Nightmare: From a 2/3 second delay to a horrendous 7/10 seconds—yikes! It’s like time travel, but not the fun kind. Streaming Hiatus: I feel you. Haven’t streamed in a month because of this audio circus. Maybe test stream quality during off days and take time away from streaming? Verdict: Proceed with caution, fellow streamers. The 4KX isn’t the hero we hoped for.

This is a great capture card! Crisp visuals, great coloration, easy to use- I definitely recommend it. It's a bit expensive though.

Pricy, but does the job remarkably. Works perfectly with PS5 and no delay.

Love it! Works perfectly for all of my needs. It’s easy to connect as well

Works great. Better than last one i bought. Def recommend

Does what it says works pretty well. I have a had a few audio issues but eventually hammered them out.

For anyone trying to record gameplay on a modern console without having to stream through Twitch (had to all the time for my previous consoles), this is a must have. It is very easy to set up, captures at amazing speeds, and does everything well. It can also capture party chat, allowing you to capture your friends' voices if needed/wanted. It has a very sleek and simple design, easy to keep hidden. My only issue with this item is the fact that it takes up my only USB-C port.

Works great. Been streaming and vloggin for the last month and all is well.

Very useful, I am glad Best Buy has them. It’s really hard to get it in town.

Great product works exceptionally well, if your looking for an external capture card. Highly recommend.

Really easy set up and use compared to other I have tried

Worked right out of the box letting me connect my PlayStation 5 to my computer monitor and PC.

The Elgato was a great choice for a capture card!!

This has everything I need. Allows me to use all the features of HDMI 2.1 on my tv and stream without adjusting settings.

Love this product!! Works great!! Helps picture quality look really good and no lagging!! Love it

Best graphics card on the market right now in my opinion

Overall just a great product. Quality is incredible for streamers & content creators