Customer Ratings & Reviews

Exactly what I wanted. 4K 120 pass thru. I only record in 1080p but 4K is an option.

This is perfect for my twitch streaming and the output to 4k is flawless

It worked for me I just think all I need is the elgato 60fps

Finally 4k60 and HDR on ps5 with an external card. Plug and play with OBS to

It was great just needs more support it was amazing though

Definitely better that’ll the previous had version. Compared it with an earlier model and capture frame rate is noticeable

The product arrived in good condition. It arrived undamaged.

Really good for streaming. Just wish I could use my microphone with it.

Works as intended, can’t ask for anything else to be improved

Amazing product I love it will buy again as a gift

Great product minimalistic will fit in any gaming setup

After doing way too much research into capture cards, I settled on this one, and after visiting a couple best buys I finally managed to grab one in stock. My excitement pretty quickly turned to disappointment when I tried to set it up though - despite using USB and HDMI cables and ports that were all compliant / correct protocol to fully work with the 4K X and my connected devices, I couldn't get a video signal through to either my display or my capture software. I tried connecting different devices, different displays, different cables, checking for firmware and software updates, disconnecting other USB devices to check for conflicts, disabling HDCP settings on all devices, changing EDID settings in the 4K capture software for the card to match the display; no matter what I tried nothing would get any sort of video signal to come out of this thing. I do IT support for a living so I'm not uncomfortable with this sort of troubleshooting, but after trying every suggestion I could find for this issue online I eventually turned to Elgato support. Elgato support was what really sealed the deal on this disappointing experience. The first representative I talked to had me generate a support log zip file and email it to them, promising he'd respond the next morning with next steps. When I hadn't heard from him by the afternoon I called their support again, and this time the rep I talked to told me that their capture cards aren't designed to capture a PC (despite the elgato website advertising the 4K X as working for Windows PC capture) and that there's no point in using one since I can just capture gameplay via software in OBS. I tried to explain the purpose of using an external capture card on PC, namely avoiding the performance hit that running capture software takes, and this elgato rep tried to tell me that "actually the PC takes more of a performance hit when you're using a capture card, because it has to process the capture card too". After hearing this I didn't even try to correct him or point out that he was contradicting their advertising, I just gave up - elgato delivers, for a premium price, non-functional devices and support that doesn't understand fundamental basics of how their tech works. I'm returning this thing first chance I get.

This capture card records great at 4k great colors

Ok. Input delay isnt much better than previous modles.

First one i got was defective so i had to go get another one

Displays very nice. Audio is clear enough.. 7.5/10

It takes a pretty powerful computer to get the most out of this product. It might be worth it if you don't already have the version with the card that plugs into the motherboard, but I didn't notice any increased efficiency, which is what I was looking for.

It was capable of projecting 4k, but the FPS dropped to below 30 frames. Did not work as intended. The earlier Elgato HD60 works better at 1080p60fps

Feel like the avermedia is a better capture card IMO

Junk. I bought this thing so I could record PS5 gaming on my computer. This is the last thing that this device wants to do. Not wanting to get beat, I tried everything I could think of and reached out to their tech support who has been useless til this point. Obviously I’m outside of warranty with a nonfunctional device. BOTTOM LINE: get the $30 one on Amazon. Literally plug and play. I love it.