Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$285.95

Customer reviews

Rating 4.7 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 424 reviews
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection process between my PlayStation 5 and my PC was 100% smooth. Instructions provided with the purchase helped understand the step by step process

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yuh lemme get it started

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aight i said uh yeah yuh uh i said uh lemme put it like this oh ah ah yuh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing For What It Does

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda overkill if you use it for the switch but the description is right on the dot for this

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Elgato 4k X stream deck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far enjoying it. I wish it had more capture space as well as 120 hz would be amazing. Does have trouble disconnecting from streaming software occasionally a pain to recconect for capture through the app.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there! If you're experiencing disconnections, try using a different USB 3.0 port to improve stability. Also, 4K X supports and records at 120Hz up to 4K resolution, providing high-quality capture when connected.

  • Rated 5 out of 5 stars

    Needs USB power*

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for what it is. learning curve is steep but that the software. *I also think the USB needs power for the unit to use. which can be inconvenient for some. My unit goes into a powered thunderbolt dock so I can use my console without a computer present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elgato review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product has made my youtube channel improve a lot just by purchasing this product. Row3Gaming on Youtube Subscribe to the channel!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular, tho I need a longer a to c cable for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with the hd60x unless you have newer hardwar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get this to connect to an older TV or my Nintendo switch without turning off the Mclassic upscaler. The previous hd60x worked fine. This might be a great product for Xbox or PlayStation 5, and newer tvs, but I ended up deciding to return this and stick with the hd60x.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Please do confirm compatible hardware before purchasing any of our products. You can confirm with our team if you're having difficulties, and they can be reached out to directly on our site at any time!

      -Art CorsairGaming

  • Rated 4 out of 5 stars

    Works as intended, could have a better casing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job - sometimes a little wonky in syncing up with OBS or Streamlabs but there are so many factors in capturing that it can be difficult to narrowing that down to the card or the software. I wish it felt a bit "sturdier" as it's quite light and feels like it can easily fall off of a surface by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and how easy it was to integrate into my streaming and recording setup. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not mad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it could be better still don’t work like I was hoping

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy streaming, easy recording

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good at what is designed for and it's versatile. My only complaint is that it won't passthrough 144hz @ 4k for me because my monitor uses dsc. My monitor is older though so this shouldn't affect most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use with OBS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good capture card does everything needed for 4K streaming on twitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DeezSpoiledEggz on twitch - I so happy to upgrade and get the most powerful device out. Really was plug ans play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elgato

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elgato is so good, records perfectly and there’s a workaround to use it without buying the audio mixer so it’s worth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works until it doesn't.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 in one week I'll have had this for a year. ~2 weeks ago it stopped working. Their support team gave me the typical troubleshooting guide and nothing worked. Then instead of sending me a shipping label for an RMA and testing the device and repairing it or replacing it, they wanted me to install their proprietary software on my pc for diagnostics. This isn't how you should do business and it's awful customer service. Dont buy this unless you want a $200+ dollar paperweight in under a year.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Dear Black, we’re sorry to hear about your experience.

      Collecting diagnostic logs is a standard part of our troubleshooting process and is often the fastest way for our support team to identify the cause of an issue and determine the right next steps, while avoiding unnecessary delays.
      We understand that this step may feel inconvenient, but it is intended to help us resolve issues as efficiently and accurately as possible.

      We design and manufacture our products to high quality standards, and this is certainly not the experience we want our customers to have.

  • Rated 5 out of 5 stars

    Perfect 4K HDR capture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to capture 4K HDR. Just make sure to use the right software and have the best settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great just doesn’t work well with the m1 Mac’s etc but other than that I received what I paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this capture card. Works fantastic with 4k streaming from an Xbox series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS5 and PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The capture is clean when recoding pc or PS5 footage. I only wish it could handle 4K HDR but 1440P HDR still looks phenomenal.

    I would recommend this to a friend