Customer Ratings & Reviews
- Model:
- 10GAM9901
- SKU:
- 6316580
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Cam Link 4K's ease of use and high video quality. Many users find the overall performance satisfactory and appreciate its broad compatibility with HDMI devices and high resolution output. However, some customers have concerns regarding the product's price and heat generation. A few users also reported experiencing latency and connection issues.
This summary was generated by AI based on customer reviews.
It works, but not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get the same picture with a regular USB cord that came with my camera.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Some cameras do have a very good software/way to get the same functionality, yep! Did you, however, have issues with the Cam Link 4K? If so, feel free to reach out at any time: support.corsair.com
-Art
Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a birthday gift. I guess she liked it, I didn’t ask her.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Wilson,
If you have any questions or concerns, we'd be happy to help: support.elgato.com
-Albert
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t noticed any difference in the resolution quality.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi James,
Thank you for your feedback. Feel free to get in touch with us regarding any questions or concerns, we'd be happy to help: support.elgato.com
-Albert
Easy to use ,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working on me two weeks later!! During a show
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear your Cam Link stopped working. Please contact us, we'd be happy to help: support.elgato.com
-Albert
Does not work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Used it the same day I got it overheated then just broke. Waste of 30 dollars. I can’t even return it because it is past 15 days.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering this carries a 2-year warranty, please contact support via Elgato's website - we'd appreciate the opportunity to further look into this and provide a replacement.
-Albert
Always in my bag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in the AV Industry and this serves as my go-to capture card that’s always stay in my bag.
I would recommend this to a friendLimited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know the device was limited with certain cameras.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Tigger,
The limitation is the camera, not the device, more info here: https://www.elgato.com/en/gaming/cam-link-4k
If you have any other questions, please reach out: help.elgato.com
Great if you dont move camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not keep a solid connection without disconnecting if it gets moved a certain way . Cable is either shorted out or product was broken and I am very disappointed. Would like to see what elgato or recently corsair would be willing to do. Would recommend only if this is addressed
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi RangeRoper,
Did you reach out to our support team? If not, try help.elgato.com, I apologize for taking so long to respond to this for you.
- Cons mentioned:Latency
Junky Product, Horrible Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, Elgato products have become notorious for stuttering, latency, freezing, and the Cam Link is no exception. Highly recommend ANYTHING but this.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us regarding the issues you've encountered, we'd be more than happy to look into them and provide solutions: support.elgato.com
-Albert
Glitchy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This caused my camera to freeze. It was frustrating to handle while I was streaming so I ended up returning the item and I’m back to my two Logitech cameras!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
How did you have it set up? Which cameras were being used? Please reach out to us as we may still be able to help: help.elgato.com
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one i bought happened to not work so i returned promptly and all was well
I would recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear your unit did not work. Please feel free to contact support via Elgato's website in the future, we'd appreciate the opportunity to provide assistance regarding any issues or questions.
-Albert
Amazing, Affordable Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these little devices. They are affordable and work just as well as comparable products that are more expensive.
I would recommend this to a friend- Cons mentioned:Price
You better shop around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive! There are cheaper options that works just as good or even better.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi DaddyB,
Sorry to hear about your experience. Did you encounter any issues or have any questions regarding the Cam Link 4K? Please feel free to contact us - we'd be happy to provide assistance: support.elgato.com
-Albert
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend if you aren’t using a usb to control your camera. Otherwise get usb. It’s a lot cheaper.
No, I would not recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too slow and not work properly. Loss image. Not recommend it.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
How is it slow? If there's image loss and everything is installed correctly, then please contact our team directly at any time right on our site for assistance.
-Art
Would work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was jumpy and unstable tried different programs tried using different inputs. Thinking about asking for a refund.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
Was a nightmare for me on the mac.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone raves about this product and I was excited to try it. For the life of me I could not get it to work. I updated and tried trouble shooting everything I could. My browser would crash every time I would select the device. I ended up just returning the capture card.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
And sorry to hear. Please keep in mind that for these issues you shouldn't solely try to troubleshoot by yourself as our system is always ready to help. Please do contact them next time if you repurchase this product or have any other of our devices and need assistance.
-Art
Cam Link Mac vs. PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my Mac put the quality is terrible on a PC! I tried it with the exact same equipment (camera & Cam Link).
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
Dont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new, worked for maybe 5 minutes then it consistently freezes and stops working at all. doesnt work in elgato capture software whatsoever and barely works in OBS. i changed cables, tried different PC's and nothing works. Bought less than 3 hours ago and getting ready to return it for a cheap alternative. Highly disappointed in this as i love elgato products.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
What device was this being used with? Please contact us for assistance: help.elgato.com
-Art
- Pros mentioned:Compatibility
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with Mac very well. If you have a window pc then this is a good purchase
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello there,
Could you let us know which specific issues were had? I'm sure we can help if you reach out: help.elgato.com