Customer Ratings & Reviews
- Model:
- 10GAM9901
- SKU:
- 6316580
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Cam Link 4K's ease of use and high video quality. Many users find the overall performance satisfactory and appreciate its broad compatibility with HDMI devices and high resolution output. However, some customers have concerns regarding the product's price and heat generation. A few users also reported experiencing latency and connection issues.
This summary was generated by AI based on customer reviews.
Can I give this ZERO Stars???!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Wasted a lot of time with this capture device! It produces stuttered and choppy video until it freezes. On the positive side: At least it is consistently... terrible. I had to go back to using a CHEAP capture device knock off that I bought when nothing else was available. For 50 bucks and free shipping the cheap device just works. Stay away from the Elgato Cam Link!!!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Which devices were you using this with? Doesn't sound like you were using the Cam Link 4K as intended. Please reach out if you need any assistance: help.elgato.com
-Art
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, and a waste of my money. HP Z2 G9 Workstation computer with 64 gigs of ram, etc... Maybe if I had a different graphics card, than the standard HP.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
this issue does sound related to your system's settings. If you haven't returned it, our team may be able to still assist in setting this up.
-Art
Cam Link 4K - Delivery Issue Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has continuously sent emails to review this item. Unfortunately I have not been able to utilize this item because I have yet to actually receive it. It’s been about month since it should have been delivered and I still don’t have it, but may update my review once I actually have a chance to use it.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi MyOpinionObviously,
Thanks, the review should be for the Cam Link 4k itself. We'd love to hear your updated experience.
-Brian
Good but didn't last for the entire year.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in august, I now have issues with it connecting.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi DJSB,
Sorry to hear that it's not connecting, we'd like to help! Please reach out to our support team so we can help you directly: support.corsair.com
-Brian
Not a fan
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Therw are way to many camera that dont link up to it
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
There indeed is, but here we have a video on how to check compatibility with any camera: https://www.youtube.com/watch?v=o6KsYpEPoss
If you have any other questions, please reach out: help.elgato.com
Just for dslr cams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just for dslr camera will not work for action cams
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jowacko,
It will function for action cams, please reach out if you need assistance: help.elgato.com
Glitchy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got good reviews on YouTube, but glitched. Best Buy has horrible customer service.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Do let our team help out, please reach out directly on our site at any time.
-Art
Pricey Purchase + Subscription Based
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First you pay for the product. Then You pay monthly for a subscription. I have yet to use it. It's such a waste of money. Partly my fault, I wish I had of had more guidance.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
The Cam Link 4K does not require a monthly subscription. The Stream Deck Mobile and EpocCam are separate products and are not required to use with the Cam Link 4K. If you require any assistance, please get in touch with us - we'd be happy to help: support.elgato.com
-Albert
Not so great with the finer details
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video capture quality is really bad if you are looking to capture text within the video.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Andrew,
If you're having performance issues, please contact our team directly on our site for assistance.
-Art
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did know work well at all. It kept crashing and it did not even look good
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Kenny,
Not the way it's supposed to perform, so that's unfortunate. If you still need assistance please reach out to our team directly right on our site.
-Art
It did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work with my Nikon D750. It did not capture video on my laptop. I returned the Cam Link to the store.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi AndreaH,
Sorry to hear that, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my MacBook Pro. Kept losing its signal. Very frustrating when trying to use.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to look into the issue and provide a solution: support.elgato.com
-Albert
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little gizmo is very complicated to operate instructions lame
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Bklyn17,
Sorry to hear that you're having issues with operating the Cam Link 4K. What device are you connecting to it and did you check beforehand for compatibility:
https://www.elgato.com/en/cam-link/camera-check
If you'd like assistance with the Cam Link 4k, please feel free to reach out to our support team, we'd be happy to help you with your setup: support.corsair.com
-Brian
Would not recomend..
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IIt just stopped working, shows a green screen when attatching it.... Terrible!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi KINGDAVID,
Sorry to hear that it stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Bad/defective after 60 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device didn't make it 60 days. Going to try again with another brand!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi ATXMiller,
Sorry to hear that the Cam Link stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Black screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a couple of days then died on me just show black
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Will,
Are you still able to effectuate an exchange? If not, please reach out directly: support.corsair.com
-Art
smh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.should of got a go pro Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions We reserve the right not to post your rev
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Did you encounter an issue or have any questions? Please feel free to contact us - we'd appreciate the opportunity to assist: help.elgato.com
-Albert
- Pros mentioned:Compatibility, Ease of use
Elgato caught in 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Just plug in and get the elgato software. Works great with other elgato devices. Not sure if it's 4k tho? Honestly don't care, no one needs to see me in 4k anyway. I have a Sony A6000 and this pairs up easily with it. Don't forget your cord and dummy battery!
I would recommend this to a friend - Pros mentioned:Overall performance
Elgato
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Great device. Wish a device would be created for hdmi input to usb output
I would recommend this to a friend - Pros mentioned:Ease of use
Does what it's supposed to
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do, very easy to setup and a great product like most Elgato products. The Elgato ecosystem is pretty solid in general.
I would recommend this to a friend