Customer Ratings & Reviews
- Model:
- 10GAM9901
- |
- SKU:
- 6316580
Customer reviews
Rating 4.7 out of 5 stars with 1212 reviews
(1,212 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Cam Link 4K's ease of use and high video quality. Many users find the overall performance satisfactory and appreciate its broad compatibility with HDMI devices and high resolution output. However, some customers have concerns regarding the product's price and heat generation. A few users also reported experiencing latency and connection issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use, I've had a few issues with mine but the Elgato team was quick to assist and try to get it fixed. I love how much this upped my stream quality, but still a little disappointed that I'm still having issues with the item itself (have to restart my camera several times to fix this weird filter that appears on the image, even tried another camera and it still does it). I will never go back to using a normal webcam again for streaming, but may eventually swap to just using a regular capture card instead of this due to the issues.
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great product!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cam Link has worked flawlessly out of the box. I purchased it to replace another video encoder that wasn't compatible with the new M1 Macs. It does the same job, at a lower price point and with fewer issues. I will be buying Cam Link again as we add more cameras to our setup.
I would recommend this to a friend Rated 5 out of 5 stars
Cam Link
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best in the business. No need for extra downloads. Straight to the point! I love it!
I would recommend this to a friend- Cons mentioned:Latency
Rated 5 out of 5 stars
Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected with little to no latency issues noticed on a livestream
I would recommend this to a friend - Cons mentioned:Latency
Rated 5 out of 5 stars
Works like magic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to pair with a DSLR to live stream an event. No lag or delay at all. 10/10
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for dslr cameras.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use with OBS. Plug and play essentially. Works great with my dslr for a webcam.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cam Link
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well for what I need and is easy to use.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Wow!!! Great piece.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked well at helping me turn my GoPro into a WebCam
I would recommend this to a friend Rated 5 out of 5 stars
So amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for live projection work and live steams
I would recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Stay away from the elgato cam link 4k at all cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awful, random freezes and crashes, barely any support from elgato or corsair and virtually no online support other then threads containing the same information "couldn't get it to work right, returned it and bought an actual capture device for camera" a Clunky unfriendly software (that doesn't work cam link will still freeze.) I wasted 4 days on this product trying absolutely everything from different cords, cameras, software all the same thing it will work when it wants to then simply freeze for no reason. Only way to get the video back is to close your capture software and re-open, only trouble is this will work about 50% of the time. The other 50% will spent either restarting till it works or unplug it and plug it back in till it works. Again I urge anyone to stay away from this thing at all cost. Just go for the gusto and get a second capture card for your camera input it will give you 100% less stress then dealing with this thing.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .This is not indicative at all of how the product should behave, please reach out again and we can help: help.elgato.com
Rated 2 out of 5 stars
‼️DO NOT BUY‼️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please be careful when spending your money. This product stopped working 3 weeks later for me and unfortunately it is not returnable. In the beginning everything seems to be working fine until one day it the screen will just pop up all black. SMH I should’ve pay attention to the other reviews.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Yanniii,
Sorry to hear that the Cam Link 4K stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Rated 1 out of 5 stars
Stops working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 10 months of use. It now blinks 3x and shuts off.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi davidzonum,
Sorry to hear about your experience. Have you tried connecting the Cam Link 4K to a different USB port? Considering this carries a 2-year warranty, please get in touch with us - we'd be happy to help: support.elgato.com
-Albert


















