Customer Ratings & Reviews
- Model:
- 1GC109901004
- |
- SKU:
- 5187800
Customer reviews
Rating 4.6 out of 5 stars with 1583 reviews
(1,583 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Game Capture HD60 S's ease of use, high-quality streaming capabilities, and clear picture quality. Many appreciate its compatibility with various systems and the straightforward setup process. While some users experienced connection difficulties, the majority reported positive experiences with minimal lag.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
BestBuy sent me a broken device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The slots on the device I received were broken so wires instantly fall out after being inserted. I had to tape my cables into the Hd60. Waste of money.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Please note that if you received a faulty product you could quickly exchange it. If you were outside of the return period at any time, then you can contact us directly: help.elgato.com
-Art
Rated 3 out of 5 stars
Works Well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. On really long videos the sound seems to be slightly misaligned from the video. This can easily be fixed with imovie or other video editing software.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Did you have a problem besides the audio sync? If so, or you'd like to troubleshoot that, do reach out and we can assist: help.elgato.com
Rated 3 out of 5 stars
flaky performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.audio stuttering and visual skipping/tuttering is fairly common. won't knwo it happens to you until it does, which sounds about as stupid as it is.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Andy,
Is this fully compatible with your hardware? Please contact us so we can assist: help.elgato.com
-Art
Rated 3 out of 5 stars
Wasn't my vibe!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this game capture device because of its popularity. I didn't like it and I had so many issues trying to set it up. I was over it, so I returned it.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry about the issues you've experienced, could you contact us to inform us of the problems you had? You can do so here: help.elgato.com
Rated 3 out of 5 stars
Its good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars but it isn't just plug and go like you would think and the software that it has you download isnt good i just use streamlabs obs instead
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jeff,
Sorry to hear about the lack of information. Hope you can enjoy the HD60S and please contact us if you run into any problems: help.elgato.com
Rated 3 out of 5 stars
Game Capture Card
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will give the Game Capture Card an average rating only because I don’t think my grandson has used it yet.
I would recommend this to a friendRated 3 out of 5 stars
PlayStation streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure but didn’t do well with my Labtop / ps4 probably try desktop for the next time I have to get it done
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Nardo,
I suggest checking the system requirements for the HD60 S (https://help.elgato.com/hc/en-us/articles/360028243351-Elgato-Game-Capture-HD60-S-System-Requirements-) to see if your laptop is compatible. If you have any questions, we'd be happy to help: support.elgato.com
-Albert
Rated 3 out of 5 stars
Best for gaming systems.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with most cameras as advertised... definitely do your research. Works better with gaming systems.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Bryce,
If you're looking to use your DSLR, camcorder or action cam as a professional webcam, then I suggest looking at Elgato's Cam Link 4K - it supports up to 3840x2160 resolution at up to 30 fps. You can check details regarding camera compatibility here: https://help.elgato.com/hc/en-us/articles/360028243051-Cam-Link-4K-Is-Your-Camera-Compatible. If you have any questions, we'd be happy to help: support.elgato.com
-Albert
Rated 3 out of 5 stars
Kinda okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(Using for Nintendo Switch) Some of the software is a little buggy and doesn't capture it all the time.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Daws,
Sorry to hear about your experience. Please feel free to contact us, we'd be happy to help: support.elgato.com
-Albert
Rated 3 out of 5 stars
Hard to get started
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not come with an instruction manual so we have still not been able to use it. I hope I can figure it out soon so I didn’t waste my money.
No, I would not recommend this to a friendRated 3 out of 5 stars
didn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work with my pc that I felt had enough power to run it.. plus delivery I paid extra for and got 3 days late.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Delivery issue you'd have to take up with BB. For functionality, if there's still something we can help with please reach out to us directly right at: help.elgato.com
-Art
- Pros mentioned:Compatibility
Rated 1 out of 5 stars
Doesn't work well with Macs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this to act as a capture device for my GoPro Hero 7 given that webcams are practically non-existent these days, but it was impossible to get it to play well on macOS with Google Meet / Hangouts. I'd strongly recommend going for at minimum the HD 60S+ instead, or the CamLink for that purpose.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
That's correct, you'd get those two other devices instead to use an action cam as a webcam on your system.
If you have any questions regarding this, please reach out: help.elgato.com
-Art
Rated 2 out of 5 stars
This capture card is great when it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This capture card is great when it works. It takes me about 5 tries of closing the software, resetting the card and googling the troubleshoot of the day to get the thing to work. Very often it wont be picking up game audio, or gameplay and you have to go through a million different steps just to get it to work. i wouldn't recommend this
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please feel free to contact us, we'd be more than happy to help: support.elgato.com
-Albert
Rated 3 out of 5 stars
Elgato Capture Card
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not supported with all computers... your computer must have a 3.0 port to run this device..
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi InScane,
This does require USB 3.0 to provide the proper bandwidth to run, it is a system requirement.
Rated 3 out of 5 stars
Great Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Unfortunately Doesn’t Work With Wireless Headset Which Is Quite A Bummer.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi NotHardy,
Thanks for the feedback. If you have further questions, please reach out to our support team: support.elgato.com
-Brian
Rated 3 out of 5 stars
Not just plug and play to PS4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are requirements to operate efficiently to gaming pc that are not listed on website. ie: i5 processor, etc
I would recommend this to a friendBrand response from Corsair Art
Posted .Very sorry to hear that was the case, we'll work with BB to correct the listing!
Rated 3 out of 5 stars
It does the job.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. I've used some better capture devices, but for it's price it's ok.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi RHillyard,
Thank you for your feedback. If you have any questions or concerns, we'd be happy to help: support.elgato.com
-Albert
Rated 3 out of 5 stars
This is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it he streams all his games and the price couldn't have been better for black friday
I would recommend this to a friendBrand response from Corsair Art
Posted .Hello Santana,
Which kind of problems did you run into? Please contact us so we can help: support.corsair.com
Rated 1 out of 5 stars
Stopped working a month or so later
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, Elgato has a monopoly on the capture card market so there isn't anywhere else to turn to. When I first got this it worked out great just plug-n-play and got streaming right away. A month or so later without anything else changing I started getting no audio. Now I had to install a bunch of different Elgato software that messed with all of my computer settings just to get it to work. Usually, there are straight forward youtube tutorials on bugs with products but every tutorial I could find had a different solution that never worked showing how bad this product is. It was hit or miss getting the audio working until one day it just decided to start cutting video. Now I have a useless square that I wasted money on.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Sloth,
There are actually a couple of other companies that have similar devices if you'd like to give them a look. I'll be the first to admit, however, that our options are much better. As far as any issues that you need help with, please contact us directly and we'll give you a hand with those: help.elgato.com
-Art
Rated 2 out of 5 stars
It stopped working out of nowhere
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up because my computer was not able to read the capture card then out of nowhere it just stopped working! Only ended up getting about 2 months worth of use out of it. Although it worked well when i was able to use it its just a piece of junk sitting in a drawer now.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi ItsPo1nt,
Sorry to hear about the issues with the HD60 S, we'd like to help! Please feel free to reach out to our support team: support.elgato.com
-Brian











