Customer Ratings & Reviews
- Model:
- 10GAR9901
- SKU:
- 6359930
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Game Capture HD60 S+ for its ease of use, excellent video quality, and compatibility with various platforms. Many appreciate the straightforward setup and the card's ability to capture high-resolution gameplay, even allowing for 4K gaming while streaming at 1080p. While some find the price high, most users report minimal lag and are satisfied with the overall performance. A few users mentioned some software-related issues.
This summary was generated by AI based on customer reviews.
Faulty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a day after getting it the cover came off exposing the inside of the capture card.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Christian,
Sorry to hear that, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy shipping to hawaii is not good... first they give you estimate and then its not available then you can ship it to a best buy store in a different island then that option becomes not available, esp when am spending over 800 dollars on product gpu nope just lets you put it in a cart and not complete purchase couldnt get gpu from best buy
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi mitch,
The review should be for the product. We're sorry to hear about your experience with shipping, please reach out to Best Buy directly so they can help to resolve this.
-Brian
Algato
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product. I only give two stars because it's already not working anymore.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Tvpic,
Sorry to hear that the HD60 S+ stopped working so soon, we'd like to help! Please reach out to our support so we can help you directly: support.elgato.com
-Brian
Not 100% compatible with all consoles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not 100% compatible with next gen consoles, hit and miss with Nintendo switch.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
The HD60 S+ is compatible with current and next-gen consoles. For setup with your Nintendo Switch, you can find details here: https://help.elgato.com/hc/en-us/articles/360027962352-Nintendo-Switch-and-Elgato-Game-Capture-HD60-S-Setup. If you have any questions or require any assistance, we'd be happy to help: support.elgato.com
-Albert
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work on my end not sure if it was me not knowing but returned.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Patt254,
Sorry to hear! Please reach out to our support team so we can work with you directly: support elgato.com
-Brian
It’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im having problems with mine it works but when I connect to my tv it loses signal
I would recommend this to a friendBrand response from Corsair Art
Posted .Hello Matt,
Please allow us to help, give us a shout: help.elgato.com
-Art
Failing after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot of problems with this device. There are not many features, nor software support, and after about 3 months of using it the video output just started freezing from time to time. Wouldn't recommend buying this over other options.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Fluctuate,
Sorry to hear that the video output is having issues so soon, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Does not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use the Sony ZV-1 as the video cam for Zoom, Google Meet, etc. on my Mac. It doesn't work, even after trying all the troubleshooting tips on the Elgato website and everything else I could find online. This is the second Elgato product I've bought that doesn't work as advertised.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi meg1,
Sorry to hear that it wasn't working with you camera, we'd like to help! Please contact our support team so we can work with you directly: support.elgato.com
-Brian
Compatibility issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device works better with new software and older software doesn’t work well. I used it with OBS and did not work at all. I tried it on a PS4, Switch, and Xbox. Eventually realised the software on my laptop is too old. So I’m not in the market for a new laptop so this Device will work with the new stuff
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Bruno,
If you do indeed have a device that cannot handle this then it wouldn't work correctly. Any questions you may have, please reach out: help.elgato.com
-Art
Wasn’t what I thought it was
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not for me and it didn’t work out for the best!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jason,
Sorry to hear, what issues did you have with the HD60 S+? Pease feel free to reach out to our support team so we can help you directly: support.elgato.com
-Brian
Came with a faulty usb3>C cable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star review until an elgato or corsair rep refunds me the money i had to pay to buy a working usb/c cable because the one that came did not work, And because the supply chain is what it is right now returning it meant I wouldnt get one for awhile. I also have yet to receive and email response from them.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Tyler,
We should be able to send out a replacement, but we cannot do anything about how the supply chain is working right now as we're all going through the pandemic. You wouldn't get an email response on our ticket system per se, but we can still try to help. Feel free to submit a ticket here: support.corsair.com
-Art
Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having issues with mine :/ It wouldn’t connect properly.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Rose,
Sorry to hear that you're having issues connecting, we'd like to help. Reach out to our support team so we can work with you directly: support.elgato.com
-Brian
No Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been sitting here collecting dust because not even elgato support could do anything about it, no audio whatsoever, it displays the capture fine but just has 0 audio. I've tried everthing
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Chuy,
If this is faulty and under warranty, then of course we'd be able to do something: replace it.
Please reach out one more time: help.elgato.com
-Art
Never could get it to work right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had audio and frame issues. Simply could have been a firmware issue, but received no help from Elgato at all. Returned it and went back to my HD60 S
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Sorry to hear about the problem, were you able to contact our team directly for assistance? If not yet, please do so here: help.elgato.com
Elgato has to do better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the decent specs of my PC, this device had such a hard time capturing even a Nintendo Switch with maybe 35 frames.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Paopu,
We're sorry to hear that you were having performance issues with the HD60 S+ and the Switch. We would like to help you with your setup, please contact our support team directly so we can help: support.corsair.com
-Brian
Not Worth the Headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get control center to install on Mac or Windows. Therefore device was useless
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Curwarnasch,
Sorry to hear that you were having trouble with the software, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item came damage in a bubble bag. Best buy should learn how to ship these games
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Diego,
Sorry to hear, please reach out to Best Buy Directly so they can help you with the damaged shipment.
-Brian
Absolutely unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems out of this. I am extremely disappointed with this product.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello Nate,
Please allow us to help. You can reach out to us directly: help.elgato.com
-Art
Not very good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply doesn't do a great job at capturing. Free softwares online are more reliable.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Brandon,
Which problem did you run into? Please reach out to us at any time so we can try to assist: help.elgato.com
Elgato owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been loving Elgato ever since the first capture card. They last for a long time provided you take care of them. They get the job done to. Would recommend if you're looking to stream or make videos.
I would recommend this to a friend