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Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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  • Value

    Rating 4.1 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 697 reviews
  • Rated 5 out of 5 stars

    Perfect product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SmartMug is perfect. I have no issues with keeping my coffee and tea warm. Setup was easy and foolproof. So easy, I'm buying these for Christmas presents.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so much so that they'll be gifted this year - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Hot Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmas present to my son in law working from home right now. He says it keeps his coffee warm with no problem. The app is kind of fun for it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you! Ember

  • Rated 5 out of 5 stars

    Pricey but nice investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! I don’t have to reheat my coffee before I finish it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product. It keeps my cup hot! I was surprised that it actually worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised - highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised how well it works. You coffee remains fresh tasting (not burnt) and at the perfect temperature. Highly recommended.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JohnS, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Got as a gift for my mother and she absolutely loves it. Keeps coffee at perfect temperature. No more having half a mug of cold coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Eyedoc, thanks for leaving a review! We're happy to hear you gifted your mother an Ember and she's been loving her perfect temp in her mug so far - we appreciate both of your support! Ember

  • Rated 2 out of 5 stars

    Used the Ember mug for 9 mnt and not so satisficed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Ember mug from last 9 months. So far it has worked well to keep the temp constant but sometimes it looses the connectivity with the app and the the temp does not respond. Recently I found that the ceramic coating is peeling off from the bottom. I have used it very carefully but I think there are issue with the coating after regular use.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi SNDG, thanks for taking the time to leave a review here! We are sorry to hear about the experience you've had with your mug. At your earliest convenience, please reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out! Ember

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a bad habit of letting my coffee get cold as I blog or take care of emails, using this cup has been awesome, no more cold coffee and repeated microwaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Wife, Happy Life! Purchased as a gift for my wife whose coffee always gets cold before she finishes. This cup keeps it nice and hot until she's done. An added plus is that now she only uses one cup per day (this one) instead of four or five... lots less dishwashing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Ember , A great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Excellent product and works like a charm . Consistently instant connection to the Ember App., Makes morning coffee drinking a pleasure .

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JR03, thank you for leaving a review here! We're happy to hear you've been enjoying your Ember Mug so far - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    You never knew you needed this...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never thought that I would need something as indulgent and silly, but NO! This cup is SO wonderful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solves a problem, wait for next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solves a problem for my wife, who drinks her coffee so slow, she’s re microwave it 6 or 7 times. That said the price point is high at 99$. Sure you can get rid of all your mugs, but that’s quite expensive. Side comments: -the battery life leaves something to be desired, as it doesn’t last more than one day. -the Bluetooth range isn’t great, we live in a 1400 sq ft apt and from the master bedroom to the kitchen she can be out of range quite commonly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Working from Home Gamechanger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my coffee stay at a constant temperature--this smart mug is a game changer! It even alerts you when it gets to the temperature you set.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    A few degree matters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps hot 140f or so configurable , nice material and washable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect temperature every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother thought this was so fantastic I bought her an extra one. Apparently it’s really nice to have an extra saucer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful consistency.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tastes me a bit of time to finish a cup of coffee or tea and this product is perfect at keeping it at the same temperature the entire time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Minster, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy to use And keeps my Expression Hot at my set temperature. Bought one for my mother, she loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convinent mug and its nice to use with coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! We love it. Keeps it perfect. Even when I forget.

    I would recommend this to a friend