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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,558 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Get one for winter drink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for winter when you need warm drink. Best to use it with the base plugged for continual use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase I've ever made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've ever made, keeps my coffee at the perfect temperature for hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for keeping your coffee or tea or hot chocolate warm! Super classy looking as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gifted this device to my wife a couple years ago and she loves it. it keeps her hot beverages the right temperature the whole time she is drinking from it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Keeps coffee warm for hours

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product next to the ember travel mug. Keeps your coffee warm and fresh for hours. I wouldnt take this back for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good looking high tech coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very easy to operate, just wished the charger was usb, so you can power this with your computer. However, it keeps my coffee hot all day which is all anyone would ask. Also, it looks very nice.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback in regard to the coaster design - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Linger and enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Keeps my tea at the perfect temperature. no need to gulp it down so it won't get cold. Can linger and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    I like my Ember.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Ember mug, It does keep my tea at a nice temperature for a good long time.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Size

    Rated 3 out of 5 stars

    A Slow Burn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, too unreliable in real-world use, too expensive Solid concept this mug, an app with good graphics, great for a demitasse

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great mug

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Keeps my coffee at the right temp all the time. If ember would just work out some of phone app quirks like failing to update cup firmware then it would be perfect

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as it should and have had no issues with it. Definitely worth the price either for yourself or someone who drinks coffee or tea.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect compliment to my morning coffee , allows me to drink it slow and enjoy it ( my wife’s words ) as she is the one who uses it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A coffee mug for slow coffee drinkers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend's birthday. She loves it! Mainly because she forgets to drink her coffee but now it will stay hot at least!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It’s good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it can’t say I love it , which I had more control over the temperature it goes automatically to 65 but I really like piping hot but it’s very convenient that it does stay at a very good temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern cup of coffee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cup, due to the certificate I had. But, it turn out to be such a great buy. My wife uses it daily n it’s dishwash safe. Now, I see lots of ads about this product and I’m glad we were one of this first to get it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Just a tad too small and pricy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t keep it. It’s ultimately too small for my size of coffee cup that I usually use. I really wish that it could’ve been USB-C and not a giant AC adapter that I have to find a spot for on my desk. Probably could not be a USB-C because of the power needed to charge the mug.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Saves trips to the microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cups! Before I got this cup, I was always having to heat and reheat my coffee. This cup saves me many trips to the microwave and I alway enjoy my hot cup of coffee each and every morning!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chicagirl7, thank you for sharing this! We're happy to hear you've been loving your Ember Mugs and no longer need to reheat your coffee - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper way to keep your drink warm. Easy holds set temperature for about 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is amazing! I use it for coffee in the morning but I like it best for my tea.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember - Temperature Control Smart Mug² - 10 oz - G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ember - Temperature Control Smart Mug² - 10 oz - Gold, so just purchased for my son’s birthday gift in this September I hope he will love it .

    I would recommend this to a friend