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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,560 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    If you are a slow drinker, buy this now!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is a game changer. I typically drink my morning coffee or tea slowly (over an hour or two) and hate that it's cold before I'm half way done. With this mug, it's the perfect temp the whole time. The charge typically lasts long enough for a morning. If it is running low and I want to keep it going, I put it on the charger while I'm still using it. The 10oz is typically enough for me but is on the line of not being big enough. I would purchase the larger size in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Gadget?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a means to end microwaving coffee time and time again. But upon receiving this gadget we realized that this is a necessity in our household so much so that I want to buy another. We love everything about this mug my wife especially loves it because she can reheat her coffee her tea and see the temperature on her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee for several hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient 10oz cup to keep your coffee hot to the last drop. Just set temp once on App, place cup on charging saucer so it will be ready later. The light says its charged and ready. I hand wash the cup, not sure if it is dishwasher ready.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Coffee Cup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink a lot of coffee, but recently I have found that my coffee gets cold fairly quickly. I thinks its because it get distracted at work and let it sit too long, but anyways i wanted to find a temperature controlled cup that keeps my coffee hot. I have had sometime with this cup and I love it. It always keeps my coffee hot and I have never had any issues with the product. Solid build and design.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there,

      We're glad to hear you're enjoying your mug! Please feel free to reach out to us directly at support.ember.com if you ever have any questions or concerns.

      Best,

      The Ember Team Ember

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug you can get! The app is awesome, mug stays nice and cool. Coffee is hot For a long time

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy a cup of coffee in the morning while reading the paper, etc. In the past I would throw out a lot of coffee because it got too cold and I didn’t like the way the coffee tasted after reheating. My wife says I’m a coffee snob. The ember let’s the coffee cool to a temperature I selected and keeps it there. Perfect coffee to the last drop. Expensive, yes, but we’ll worth it for someone who enjoys their coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip in the mornings while reading the paper - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mom approves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mom loved it and she says that she uses it daily

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice. Keeps coffee at the set temperature. The cup needs to be larger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Good hot coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well. Keeps my coffee warm, easy to keep it ready to go in the morning. Good quality product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chiva, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Ember - Temperature Control Smart Mug² - 10 oz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Value just fair. Quality is very good!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for busy moms

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing might be one of the most useful gimmicky things I’ve ever gotten. For a mom with two toddlers, it’s a game changer to have a cup of coffee that keeps itself warm. I wish the battery life was a bit longer, but most days it’s sufficient on a full charge. The battery lasts about a hour to a hour and a half. I would absolutely recommend it for people who have a hard time getting to their coffee or tea while it’s still warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rachel, thank you for taking the time to leave a review! We're happy to hear you've been enjoying your Ember Mug, especially on those busier mornings - we appreciate the feedback about battery life as well and would be happy to pass this along to our team! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee piping hot for about an hour. Only wish is the battery lasted longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful in Every Respect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious doubts that the cup would keep my coffee as hot as I like it, but I found that it works very well. It keeps my coffee hot for about an hour which I find amazing. As far as controlling the temperature with my phone, that feature was just too much trouble for me, but it did work when I tried it. It's a little hard to clean the bottom because it is often still hot when I drink the last drop. Charging recovery time is very fast also.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A quality of life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone are the days when I go to the microwave every 30 minutes to reheat my coffee. The only negative thing about this mug is that it doesn't hold charge enough. I find myself leaving it on the desk, instead of the coaster, and sooner than later get a notification about the battery running out.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. Keeps beverages hot for an extremely long time, never have to reheat

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Really enjoy it - grab it if on sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this came down to a personal choice. I appreciate my coffee being kept warm and not needing to run to the oven when it cools down. The app isn't annoying for me and enjoy I can modify the temp down to the single degree! No issues yet washing or using. Got it during the holiday season so price was much less of a barrier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 93 year old grandmother who always complains of having to reheat her coffee and tea. After the initial set up help with temperature settings and showing her who to wash and charge the cup she has really enjoyed it and used the cup daily. The only thing negative we would have to say about the cup is the slightly heavy weight. Otherwise an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well, heating the coffee to the perfect temp and keeping it there. The only reason i have it at 4 stars instead of 5 is because the Bluetooth connection. The connection between the cup and the app go out quite frequently. It wont recognize the cup so you have to delete it and re add the cup way too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    It's awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. App is simple to set up and use as well. Keep the coffee perfectly warm for hours.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jared, thanks for leaving a review! We’re happy to hear you’ve been enjoying your perfect temperature in your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A godsend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup does exactly what I needed to! it keeps my coffee warm so when I end up in those extended conversations, I don’t have to worry about coming to a cold cuppa coffee. I love the cup, and will likely buy more to give to my friends.

    I would recommend this to a friend