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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug!! My husband got one as a gift and I decided to get one for myself since he liked his and I love it. I control how hot I want my drink is. Once cooled I can reheat it with a touch of a button or with a swirl to reactivate the sensor. Best thing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Thank God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for wife for mother's day. Was complaining every time she sat down to drink her coffee it was cold. Not anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Highly recommend, been using if for 6 months without any issues. Wish it was dishwasher safe but not too tough to hand-wash. The white has surprisingly not stained inside with coffee, which is nice.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Americano, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about design as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Useful and fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and fun gadget gift idea. My dad loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bought 5 more Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing no more reheating my coffee in microwave

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug was the best Christmas gift . You can actually control it via your cell phone providing you downloaded the app. Keeps my beverages super hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best thing you didn’t know you needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing that I didn’t even know I needed. I tend to forget about my coffee come back and it’s cold, try microwaving but then it’s too hot, waiting and then it’s cold. This defeats all of that. Keeping it perfect drinking temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Best prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife really think that mug was the best creation that she ever had . She drinks her coffee around the clock and she can't believe the price I paid for this mug. I told her everything I purchased since Christmas for her ; came from Best Buy. You guys are the best....

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Fresh204, thanks for leaving a review here! We're glad to hear your wife has been loving her Ember Mug and is enjoying her perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Does what it’s supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, keeps beverage nice and warm. Copper color seems of good quality and should not peel or fade like other colors. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who used to spend lots of time microwaving his coffee to reheat it because he wants it HOT. The Ember cup keeps the coffee at the ideal temperature-what more could you ask for!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're excited to hear your husband has been loving his perfect temp in his Ember so far - if you have any questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for dads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great gift for dad. He absolutely loves it. He said during Christmas a lot of his coworkers were bragging about theirs so when he opened his gift he was so happy. He had a good time experimenting with what temperature was his preference.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more reheating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug from Ember is truly the leader of the pack when it comes to keeping your beverage warm. I was originally skeptical but was pleased with the performance. Best of all I don't have to run to the microwave to reheat my coffee every 20 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great warming cup, worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second cup after the first stopped working admirer nearly 3 years. Keeps your drinks warm for a good while, even better when you have a second base to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for someone who also goes to do things when they just made their coffee they have had it for a few weeks now and absolutely LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! No more microwaving cold coffee! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a mug and a travel mug. These are the best cups i have found for traveling, at my desk or just lazy afternoons. I even bought a few for gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    What a useful mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these mugs as a gift 3 years ago and it worked so well that I brought this one for my wife. I remember thinking when I first used this 3 years ago that this would be just another gadget that would be useless but to my surprise, I have enjoyed it every day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BadPanda, thanks for sharing this with us! We appreciate your support and hope you and your wife continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug and Works Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've got three young kids. My wife never seems to be able to finish a cup of coffee before it gets cold. Since getting this mug, she gets to enjoy a cup of coffee when she's able to, without worrying about drinking it quickly. It works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for busy dad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I got this for my dad who is always running off and working on things and his coffee is always cold. Total game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee stays hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was quite unique from an email from best buy, bought the wife one for Christmas and she loves it. We often wake up make coffee and catch up on computers/news and so on and now her coffee stays warm thru this task if you will, an excellent but very pleased with it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember Mug during her mornings - if you have any questions or concerns, please let us know! Ember