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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,537 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps coffee up to 145 degrees for 1.5 hours. Great for the person who has to sit cup down and come back to the coffee later without having to drink cold coffee,

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I am able to adjust the temperature and it us so simple to understand

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great, for a price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i think the MSRP is too high, this cup was so worth it during a sale. Perfect temperature coffee all day long!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. The only complaint is that the battery doesn't last long and it's doesn't keep your drink warm while charging.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps coffee at the perfect temp for as long as it takes me to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lloved this mug. Thank you Best Buy now she enjoys her full cup of coffee everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a HIT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son-in-law and he uses it EVERY DAY!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is for my husband….so he won’t steal mine. These mugs are pricey, but are so great in keeping your drink warm and at the perfect temperature you set.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A product I dint realize i needed until i used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this coffee mug to anyone taking a zip of your favorite coffee at the ideal tempature is something else

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my wife working from him this has been great it keeps her coffee warm till she is finished with it. Never again having to make another cup because you forgot about it because it keeps it at a great drinking temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The thing you never knew you needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! Keeps your coffee perfectly hot all morning. I’ve bought them as gifts and everyone loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you read the instructions, this mug is the best! Kept my coffee hot for a long time, no microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to keep my coffee nice and hot! Originally purchased the black Ember Mug 1 mug but the black finish started to peel. Love this stainless steel version. Plus the charging base is smaller on the 2 which I like a lot better.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mimi120, thanks for leaving a review! We're excited to hear you've been loving your new Stainless Steel Ember Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone tbat works from and starts very early with coffee this prouduct is amazing. Keeps my drink consrantly hot and with the app i can set the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Totally Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a really slow coffe drinker and this mug is great at keeping mine warm till I'm done.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Warm coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee nice and warm. Battery life is alright but can use a upgrade on next coffee model

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift, and she said she loves it. It keeps her coffee warm for hours and is easy to clean. A little pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For mother’s Day I got my mom this and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup that does its job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup! Wonderful at doing its job of keeping hot liquids hot. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Some like it HOT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for coffee lovers who like it hot!! So easy to use and is my go-to mug.

    I would recommend this to a friend