Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Ember is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed it. Not certain that I will purchase it again when Walmart has something similar. But I do like it. One of my favorite things is that when the cup is empty it shuts off which is extremely important to me.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi PeggySue, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Keeps her coffee hot for hours.
I would recommend this to a friendDisappointment with this Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is useless as it is a high maintenance as you have to recharge it frequently to reused the heated cup. Each charge can only maintain the beverage in hot status for 60 min.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Best Christmas Gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. It keep coffee hot for hours. Easy to use. Very happy.
I would recommend this to a friend Must have for coffee lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! Works as expected. I originally ordered the smaller size but returned it, highly suggest going with the 10z size. Sure does beat having to microwave you coffee in morning to keep it warm.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MZhukov, thank you for sharing this! We're happy to hear you've been loving your new Ember and no longer need to reheat your coffee - we appreciate your support!
Cool Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug was a Christmas gift. They were very surprised to receive it. They also wanted to get it working immediately. I would say it was money well spent.
I would recommend this to a friendThe luxury you didn’t know you needed…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own two Ember mugs, and am obsessed. I buy them for gifts, and recommend them to everyone. If you’re on the fence, go for it!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms well. Battery is long lasting. No complaints at all. Only thing is that the mug takes a while to warm the water, but working from home gives me plenty of time to wait.
I would recommend this to a friendWorks as intended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected. Needs app connectivity. Has a premium unboxing experience.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mugs work great but hardly gets hot enough for my wife who enjoys her coffee hotter than most. Would recommend
I would recommend this to a friend- Cons mentioned:Battery life, Weight
Could be lighter, and less pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves this, but I am only slightly impressed. It is heavy and could hold a little more coffee. It will keep it to a modest temperature for some time but it does take a while to charge. Hopefully a new redesign will wow me.
No, I would not recommend this to a friend Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product! a little pricey but with it! 100%
I would recommend this to a friendEmber
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this purchase. It was the perfect birthday gift for my husband.
I would recommend this to a friend
Buy
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug has been on my list for 5 years finally bought it and it was worth it
I would recommend this to a friend- Cons mentioned:Size
Works great but tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly, but for the price it would be nice to be able to fit a full mug of coffee. It needs to be bigger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jason, thanks for leaving a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Worth the pricetag
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've now purchased 3 of these mugs over the years (replacing them for various reasons). I now hate having to resort to using a regular mug.
I would recommend this to a friendGreat Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for a person who pours a cup of coffee and drinks it only for the experience and not the caffeine itself. I bought this for my aunt and she loved it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jovan, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug so far - if you have any questions or concerns, please let us know!
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I have two. I’ve never had an issue this far.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for mothers day, she loves it very good product. Built quality.
I would recommend this to a friend- Cons mentioned:Battery life
Poorly Designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and execution, just buy one of the much cheaper mug warmers. The battery only lasts about an hour, so it's never far from the charging base anyway. The one light, one button design is a real pain and makes it difficult to tell if the mug is on or off because there doesn't seem to be a way to completely turn it off. The light will pulse if I move the mug at all, even when not actively warming. There's no battery indication on the mug itself, you have to use the clunky app. The charging base isn't waterproof, so be careful of any spills. And instead of using wireless charging it uses two metal contacts that have to line up exactly with the mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sean, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to the design of the mug and the coaster and would be happy to share this with our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!