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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 697 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone as a Christmas gift and they love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does keep the coffee warm but not too warm. It could be better.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kimmy, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any additional questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works a amazing, the app is very easy to use and intuitive. Great gadget!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Walde, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A success! This is the only gift she hasn't returned, ha.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for Coffee Fanatics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law as a Christmas gift and he loves it! He’s an avid coffee drinker throughout the day and has helped keep it at the temps he enjoys most.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mugs are definitely top of the line in their class. Very nice.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dave, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Super Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink more coffee because of this marvelous mug!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product enjoy it everyday and loving it will buy again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Butters, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far! Ember

  • Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat. Got it as a Christmas gift for a family member and they loved it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Scott, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been loving their mug - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Everyone Needs This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Don’t know what took me so long to purchase it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. She loves it! This item is worth the price tag.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cloff, thanks for leaving a review and sharing this! We’re glad to hear your wife has been enjoying her Ember Mug - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Worked just as stated. No issues!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Par16kr, thanks for leaving a review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    my second one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase.This is the second one I have.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We appreciate your support and hope you continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is awesome. Perfect gift for my dad!!!!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shad, thank you for leaving a review! We're happy to hear your dad has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool gadget, looks good on table, a bit expensive but still amazing!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing and leaving a review! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug my sister in law always use this one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you and your sister in law have been enjoying the Ember - if you ever have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a friend and he loves it. He recommended me to buy it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rushabh, thanks for leaving a review here! We're excited to hear the Ember was gifted and they've been enjoying their mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Excellent Gift for Coffee Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; Great value; Boss loves it! Can't think of a better gift!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Wonderful Luxury!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Ember mug! It keeps my coffee at a consistent temperature for over an hour. It's so nice to leave and come back to a mug of hot coffee!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price and terrible customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this cup IN November 2023. I received an update notification, after the update my cup has not worked since.. This was on 1/17/24. I have sent three emails to Ember customer service for help . After I sent them a pic of the bottom of my cup (showing serial number) no one has reached out to me. I cup does not heat anymore.

    No, I would not recommend this to a friend