Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband’s birthday. He’s a gamer constantly reheating his coffee in the microwave and I knew this would be the perfect gift! He loves it!!!!!! Worth the mula

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi YourLifePhotography, thanks for leaving a review and sharing this with us. We're excited to hear your husband has been loving his Ember so far, especially while he's gaming - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My aunt loves it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my aunt for Christmas and she loves it. She was constantly having to rewarm her coffee because she just let it sit but now she can put her mug on the coaster and it’ll stay warm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee cup it's so easy to program this cup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hot coffee!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cup. Have as a gift and they love it! Recommend for coffee drinkers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tired of using microwave to reheat your coffee?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug perfect size, easy to use app to keep your coffee warm looks elegant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great bought for my husband for his birthday and I use it all the time .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clever gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! Great gift idea especially for someone who works from home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Coffee Mug for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually drink my first cup of coffee pretty fast. My second cup could last well into the afternoon. This mug makes it so I no longer have to warm up my coffee in the microwave!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi htk70, thank you for sharing this! We're happy to hear you've been loving your Ember and no longer need to reheat your coffee - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gread Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me a little while to figure ember out but once I did I absolutely love it. it keeps coffee hot at the programmed temperature I set it for. i would but t his again.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Palooka07, thanks for sharing this! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This mug has been on my list for 5 years finally bought it and it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for the tea/coffee drinker

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the tea/coffee drinker! Bought for my wife for Christmas and she uses it daily! The required app takes some getting used to, to maintain your preferences but its worth it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Larry, thanks so much for sharing this and leaving a review! We're happy to hear your wife has been enjoying her Ember daily! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    A mug with control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it says it will do. Very convenient for the long workday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product! I am very happy with this product! Very good for presents!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps coffee hot and at perfect temp even if I forget about it working.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product keeps your drink warm and notifies you on your cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Got as a gift for my Dad. He says his coffee stays hot for at least 1.5 hours. He absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Slow coffee sippers need this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mug! keeps it at the perfect temperature. My only complaint is that the white stained with coffee very easily and I do clean it after every use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps drinks warm, could improve battery

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug and keeps the beverage warm. The battery life can be improved as it takes a while to fully charge it and may not be sufficient if you have frequent drinks.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi beseje, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    10 Oz is small

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Oz is way to small. Ember needs to make there cups larger, the cost for this can't be much more since it is just more material for the cup, the electronics wouldn't change.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Swendell, thanks for leaving another review here! We appreciate the feedback and will certainly share this with our team! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Red Smart Mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, App. control of the temperature is a nice feature to the smart Mug. Highly recommend the Flashy Red Mug!

    I would recommend this to a friend