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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great way to keep coffee warm for a few hours!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep coffee warm for a few hours. Not recommend unless you have the charger nearby to keep it warming.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest inventions ever. High quality and keeps mu coffee at whatever temp i want. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! Soo great and keeps coffee warm. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect temperature with each sip.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Ember coffee or tea cup. Stays warm with each sip.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 2 out of 5 stars

    Overpriced and small volume

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and has a small volume. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Allows you to have a hot beverage through entire c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good product. A couple things to change on the design are: 1. The white stains. Would have thought the material wouldn't do that since one would assume coffee is a drink that will be going into this cup. 2. The handle should have more rounded edges (especially on the larger mug) so it's more comfortable when holding it. The heating element is pretty good. I'm assuming they think you'll get through the first half of the cup fairly quickly (while it's hot) and the heating function then really only has to heat the second half of cup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is great, bought it for my mom for Christmas and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    my wife loves the thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She said it takes a few days to get used to the coffee always being HOT! But will gladly hand wash her cup, per the instructions, for the experience of always having a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s advertised to do, keeps your drink at the desired temperature. Just wish it was less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for.my friend and she loves it. The only thing about it was they didn't have it in black. But other than that she says it's great and I'm going to buy me one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to inventory as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It’s cool, but keeps drinks hot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! Works like advertised. Keeps my drink to the temperature I set it to, and even has an alarm for when you wanna use it for tea to let you know when you’ve steeped it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great quality, heat-regulated mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, heat-regulated mug. Received as a gift. Keeps liquids at the perfect temperature. Good charging base.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! Working from home, I constantly had tea get cold because something would take me away from it. Not any more! Works really well and I’m a happy girl!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pattyw3, thanks for sharing this with us! We’re happy to hear you’ve been enjoying your Ember, especially while working from home - thanks for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee is still hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my coffee is still hot to the bottom of the cup. Everyone is so tired of me saying “my coffee is still hot”, that it was suggested I just get that tattooed to my hand.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heated mug. Got one for me and wife. Love them, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hot mug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to my daughter, stolen by her husband. He loves it, she switched to cold brew. Go figure.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mother who usually microwaves a cup of coffee 5 times to get it down. She said it’s the best present she’s ever gotten. Will order one for myself now.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your mother has been enjoying her Ember and hope you get one for yourself as well - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible mug I bought as a gift, and definitely plan to get one for myself! I ended up swapping the gold for the Copper. Super easy to setup, and easy to clean.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Copper Ember Mug so far! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart Mug - Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases. It was a gift and it has been said that all in the family love to use this smart mug. I would purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Hot Coffee Mjug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my son-in-law. He absolutely loves it and finds it can do so many things by using it with his smart phone. It was a perfect gift for a techie.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know! Ember