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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,560 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    We love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this we bought 3 more and gifted them to friends and familt

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    MUG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Glad to have purchased this for a super Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Innovative

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We really love that it stays a perfect temp for out coffee in the mornings!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Pricey but worth the splurge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey but works great. Love having my coffee hot the entire time. I'm only deducting one star since it's not dishwasher-safe.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hot beverage cup -- pricy but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second cup I've purchased. The final swallow of your hot beverage is as warm as the first -- enjoy the full cup of coffee or whatever. Kinda pricey, but my first cup is still going strong after more than a year of daily use. Charged cup keeps warm for more than 45-minutes. I'll replace it if it ever stops working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but it's workable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ember cups. Just like anything else, it has flaws. The charger will break 3 years later due to crappy pins. A few fixes online will tell you how to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must Have!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink tea and coffee often and my problem is it gets cold because I get busy doing other things. This mug keep my drink nice and hot as if it came from the pot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Bryant85, thanks for sharing this! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome hot cup for perfect coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup of coffee and Tea . Works well and love it. Easy to clean and saves on collecting used cups in the sink. App is well designed and connection is instantaneous.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this with us! We're happy to hear you've been enjoying coffee and tea at your perfect temperature with your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ember mug so much I have bought one for every member of my Fabio for their birthday

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quite well, keeps my coffee hot. I just set the cup on the charger to get it charged again. I have not even set it up via the app etc, works just fine out of the box.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember so far! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to start the day. This is the perfect thing if you have more things to do than just sip coffee. I set the temp and it holds it perfect until I can finish my cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been loving your Ember so far and can enjoy your perfect temperature down to your last sip! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Possibly the best Mother's Day gift I ever gave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Mom (a sufficiently tech-savvy coffee drinker) for Mothers day and she literally uses it every day. It's wonderful and she can't stop mentioning how much she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The Perfect Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boss- she’s a coffee drinker and always ends up microwaving her coffee. She absolutely loves it! Every single time she uses it, she’s in awe of how amazing it is.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for coffee lovers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to a friend of mine and he loved it. He uses it every day and told me that it keeps his coffee hot for as long as he has coffee in it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're so happy to hear your friend has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy coffee drinker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must buy for all coffee or tea lovers. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to use for his morning coffee. He loves it. Keeps his coffee hot for over an hour and he just sits the cup back on the charger when he’s done.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear your husband has been enjoying his Ember Mug - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug it keeps my coffe an tea very warm for at least 2 hours

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cup for moms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality material but wish battery life was longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps your coffee or other drinks hot for hours (if the drinks last you that long). Connects easily to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gift for Dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best work from home gifts out there! My dad works from home and loves his coffee warm and this was a massive home run. My dad loves how easy the app is as well!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your dad has been enjoying his Ember while working from home - if you have any questions or concerns, please let us know! Ember