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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Work mug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use daily. Keeps my coffee at the perfect temp when I need it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law. She loved my husbands so much I had to get her one. They keep coffee warm for hours! I’m buying a third one soon.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're excited to hear the Ember is being gifted in your family and hope everyone enjoys their mug - thank you all for your support! Ember

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother hasn’t had to reheat her cup only if it were bigger

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my new Ember coffee cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new mug. No more cold coffee. It works great and I am very happy with my purchase. Highly recommend the Ember Coffee Mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jatt da mukabla

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect device for home office use while working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this purchase. It was the perfect birthday gift for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thIs mug. My coffee always right temperature whenever I need to drink. I used to throw coffee away since it went cold. But no more waste like that.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dotty, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does as described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as described! App is easy to use and setup over bluetooth. Used primarily for coffee so is hand washed daily. Couldn't be happier with the purchase.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dimhat, thanks for leaving a review! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great way to keep drinks hot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like your coffee or tea hot, than this is something to consider. No hotplates, it charges and then heats only if there is a liquid in the cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi abcd, thanks for sharing this! We hope you're still enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SmartMug is perfect. I have no issues with keeping my coffee and tea warm. Setup was easy and foolproof. So easy, I'm buying these for Christmas presents.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so much so that they'll be gifted this year - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm coffee

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warm coffee down to the last drop! Nothing worse than cold coffee.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A perfect mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Completely happy with it. I will probably purchase the entire metal collection! I only wish I could purchase a 16oz metal mug, too.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pierangelo, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Metallic Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmas present to my son in law working from home right now. He says it keeps his coffee warm with no problem. The app is kind of fun for it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember mug 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mug :D keep my morning coffee hot It will be better if it has a lid.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Copper Color Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife. She loves the color. This is our 4th Ember mug and all of it works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to keep your drink hot for long time Easy to clean and use

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I love hot coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for myself! So nice, not having to keep heating my coffee up! If the price ever comes down on the 14 oz size I might be tempted!!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Allaboutagoodcupofjava, thanks for sharing this! We're happy to hear you gifted yourself an Ember and have been enjoying it since! We appreciate the feedback about price as well - if you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent self heating mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific stocking stuffer. Works perfectly for the task.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric mug is fantastic! no need to keep microwaving your coffee to keep it warm!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    decent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool idea and it works the way it should, bit pricey

    I would recommend this to a friend