Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great Cup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup you didn't know you needed. I take a long time to finish my coffee and Ember keeps it hot up until I've finished! Made a great gift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember, so much so that it was gifted! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Perfect Temp every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Keeps my coffee at my preferred temp for about an hour while off the charging base. I only wish the color came in 14 oz size.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi bigalgordon, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Expensive, but if you want to keep your drink warm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but worth keeping your drink warm - especially in the cold winter and if you don't like to drink your warm/hot drink very quickly.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Vince, thanks for leaving a review here! We're glad to hear you've been enjoying your perfect temperature in your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Good for a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my dad, he loves coffee so perfect gift, but it’s not like the coffee will stary hot for 3h. Keep that in mind
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ray23, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate the feedback about battery life - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
A few degree matters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps hot 140f or so configurable , nice material and washable
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
Wanted it for so long, big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not stay connected, not a way to start your morning
No, I would not recommend this to a friend Good, but pricey.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mjg, and it's held up well. I'm just not sure it's worth the price tag. If it was a tad cheaper, I would highly recommend it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CC74, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
The Smartest Cup!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smartest cup I’ve ever met! Just the perfect size and easy to set up and us. Amazing at how my hot drink stays the same temp for hours
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
A Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought it as a gift for my son-in-law because I love mine so much! (I have two.)
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy Wife, Happy Life! Purchased as a gift for my wife whose coffee always gets cold before she finishes. This cup keeps it nice and hot until she's done. An added plus is that now she only uses one cup per day (this one) instead of four or five... lots less dishwashing!
I would recommend this to a friend- Pros mentioned:Temperature control
A Must Have!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these in many colors. Got them for friends as well. They are amazing and well worth the price to keep your coffee hot and fresh!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this! We’re glad to hear the Ember was gifted and they've been enjoying their Ember Mugs!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Good and Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you!
- Pros mentioned:Temperature control
Cheryl
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my Ember Temperature Control Smart Mug . It keeps my coffee hot down to the last drop. ☺️
I would recommend this to a friend - Cons mentioned:Battery life
Solves a problem, wait for next gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This solves a problem for my wife, who drinks her coffee so slow, she’s re microwave it 6 or 7 times. That said the price point is high at 99$. Sure you can get rid of all your mugs, but that’s quite expensive. Side comments: -the battery life leaves something to be desired, as it doesn’t last more than one day. -the Bluetooth range isn’t great, we live in a 1400 sq ft apt and from the master bedroom to the kitchen she can be out of range quite commonly.
I would recommend this to a friend - Pros mentioned:Temperature control
The best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not regret the purchase! Awesome! Keeps coffee or tea at your set temperature! Never cold!
I would recommend this to a friend - Pros mentioned:Temperature control
Hot drinks!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool cup. I like how you can keep it on the plate or use the charge and keep it warm a long time later.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi racosta16, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Hot coffee happiness!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at keeping coffee at just the right temperature for a very long time. A great gift for my husband at Christmas. He loves it!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re glad to hear your husband has been enjoying his perfect temperature with his Ember Mug!
- Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! We love it. Keeps it perfect. Even when I forget.
I would recommend this to a friend - Pros mentioned:Temperature control
Love this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. One of my best purchases of the year. Hot coffee every sip! Had it about 6 months and works great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
So good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd Ember. Live this cup! I give them as presents to teachers and I have one to my mom for Mother’s Day. My wife and I love it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JustScott, thanks for sharing this! We're happy to hear you've gifted Ember's and you and your wife has been enjoying your mugs as well - thank you for your continued support!