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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,560 reviews
  • Rated 4 out of 5 stars

    Keeps coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great using my Ipad with iOS 15. The app will not work on my IPhone with iOS 18 on it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect temperature every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother thought this was so fantastic I bought her an extra one. Apparently it’s really nice to have an extra saucer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product. It keeps my cup hot! I was surprised that it actually worked

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee cup. It's nice knowing that I can get busy doing something and come back and still have a hot cup of coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi EmberLover, thanks for sharing this with us! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy to use And keeps my Expression Hot at my set temperature. Bought one for my mother, she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great producvt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as an early Christmas gift for my dad, and he loves it completely!. He could not stop talking about it. "Game changing" was his review.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and your dad has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Cup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup you didn't know you needed. I take a long time to finish my coffee and Ember keeps it hot up until I've finished! Made a great gift.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember, so much so that it was gifted! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Used the Ember mug for 9 mnt and not so satisficed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Ember mug from last 9 months. So far it has worked well to keep the temp constant but sometimes it looses the connectivity with the app and the the temp does not respond. Recently I found that the ceramic coating is peeling off from the bottom. I have used it very carefully but I think there are issue with the coating after regular use.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi SNDG, thanks for taking the time to leave a review here! We are sorry to hear about the experience you've had with your mug. At your earliest convenience, please reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Does what it suppose to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And does it well, keeps my drinks warm even if I am late in meetings

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Temp every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup. Keeps my coffee at my preferred temp for about an hour while off the charging base. I only wish the color came in 14 oz size.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi bigalgordon, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my dad, he loves coffee so perfect gift, but it’s not like the coffee will stary hot for 3h. Keep that in mind

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ray23, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate the feedback about battery life - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Expensive, but if you want to keep your drink warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but worth keeping your drink warm - especially in the cold winter and if you don't like to drink your warm/hot drink very quickly.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Vince, thanks for leaving a review here! We're glad to hear you've been enjoying your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mjg, and it's held up well. I'm just not sure it's worth the price tag. If it was a tad cheaper, I would highly recommend it.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi CC74, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solves a problem, wait for next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solves a problem for my wife, who drinks her coffee so slow, she’s re microwave it 6 or 7 times. That said the price point is high at 99$. Sure you can get rid of all your mugs, but that’s quite expensive. Side comments: -the battery life leaves something to be desired, as it doesn’t last more than one day. -the Bluetooth range isn’t great, we live in a 1400 sq ft apt and from the master bedroom to the kitchen she can be out of range quite commonly.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The Smartest Cup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartest cup I’ve ever met! Just the perfect size and easy to set up and us. Amazing at how my hot drink stays the same temp for hours

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to have your coffee. It did not disappoint. If anything were to happen to this mug, I’ll buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Coffee Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves hot coffee and this electric coffee cup is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Must Have!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in many colors. Got them for friends as well. They are amazing and well worth the price to keep your coffee hot and fresh!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We’re glad to hear the Ember was gifted and they've been enjoying their Ember Mugs! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for anyone, including yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember cup! I love my coffee hot so this is the perfect way to keep it hot!

    I would recommend this to a friend