Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Nice smart mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cup keeps things i need at the temperature i need.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is great, it do everything it says it will di
I would recommend this to a friend - Pros mentioned:Temperature control
Hands down best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. It keeps tea or coffee warm all day without having to put in the microwave
I would recommend this to a friend - Pros mentioned:Overall performance
Love this mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my mother in law and she loves and uses it every day.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug. Bought it as a gift because they were always reheating their coffee. They loved it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for sharing this awesome review! We're glad to hear the recipient has been enjoying their Ember Mug and no longer need to reheat their coffee. We hope you get one for yourself soon as well - thank you for your support!
- Pros mentioned:Temperature control
When app works, I love this thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android user: app disconnects all the time. But when this thing works properly, I looooove it. Love it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Best mug for the lab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best mug. I work in a lab so to come back to a hot mug with no more microwave runs is the best thing ever.
I would recommend this to a friend - Pros mentioned:Overall performance
Keeps coffee warm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Wasn't sure how well it would work at first, but have been happy so far.
I would recommend this to a friend It's a HIT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son-in-law and he uses it EVERY DAY!
I would recommend this to a friend- Pros mentioned:Overall performance
Great Gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for someone as a gift and they absolutely love it and use it on a daily basis.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're thrilled to hear you gave the Ember as a gift and the recipient has been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Ease of use
Cleaning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to clean than expected! Overall satisfied with this purchase!
I would recommend this to a friend - Pros mentioned:Temperature control
sick kicks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome!!!! elegant and does the job. never would have imagined i’d buy a “smart mug” but here we are
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi timmy, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Smart mug
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for keeping warm all my drinks. great look and feel
I would recommend this to a friend - Pros mentioned:Temperature control
Life changing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely changes the way I drink coffee. No longer gulping it down, but slowly sipping at the perfect temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember mug keeps my drink hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I sip my morning coffee slowly - the Ember mug keeps it the temperature I want.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cindy, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Temperature control mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase as a gift. Recipient loves it, particularly the ability to control and maintain the temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rob2345, thanks for leaving another review and sharing this! We’re happy to hear they've been loving their Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cup, it really keeps the temperature that is desired.
I would recommend this to a friend - Pros mentioned:Temperature control
embuurrr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really love this mug! keeps the drink inside just the right temp
I would recommend this to a friend - Cons mentioned:Battery life
Good idea. Poor execution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it's cracked up to be. I set mine at 145 (max) and that killed the battery life. I got maybe 30 minutes off the base. That wouldn't be a big deal if it actually charged while on the base with coffee in it. It does not do so. The manual states that it will keep your coffee hot while on the charger and the battery won't continue to drain. Not true. It slows down battery drain while on the base but it doesn't stop it -- at least not when the mug is set to 145 degrees. Great idea. Poor execution. This is the second gen so hopefully "charge on base while coffee in cup" is a feature they'll add for 3rd gen. I'll rebuy it then. Ember told me it "shouldn't go down in charge while on the base" but it did and fast enough to drain what was left so I returned it as defective.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Fred, thanks for taking the time to write a review and providing this feedback. We are sorry to hear about the experience you had with your Ember. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more!
- Pros mentioned:Temperature control
my wife loves this mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my wife she loves it keeps her coffee nice and warm thinking about buying another.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi gunner56, thanks for leaving a review! We're excited to hear your wife has been loving her new Ember and hope your collection continues to grow - we appreciate both of your support!