Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well... could be a little larger but it’s good for what it is.....
I would recommend this to a friend - Pros mentioned:Overall performance
Great use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for a friend and he loves it. He recommended me to buy it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rushabh, thanks for leaving a review here! We're excited to hear the Ember was gifted and they've been enjoying their mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Overall performance
Amazing mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its as described keeps my coffe worm and the quality is amazing
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Anthony, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Husband loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband for his birthday he loves it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Brandy, thanks for sharing this with us! We're excited to hear you gifted your husband an Ember for his birthday and he's been loving it so far - we appreciate both of your support!
- Pros mentioned:Ease of use
Loveshotcoffee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect gift for myself. Easy to use. Worth every penny
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lovesgarmin, thanks for sharing this! We're happy to hear you gifted yourself an Ember Mug and have been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Temperature control
Perfectly hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Saves a lot of time of having to reheat my coffee!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Erika, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember and no longer have to reheat your coffee - we appreciate your support!
- Cons mentioned:Size
Liars (aka: CAP)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT, I repeat NOT a 10oz mug. 8oz at best. Which screws up my whole morning routine about hitting 10oz on coffee maker. I am on the fence about returning it.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had to either microwave or deal with cold coffee - no more!
I would recommend this to a friend - Cons mentioned:Battery life
Cup Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it. but it doesn't stay charged for very long.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
- Pros mentioned:Temperature control
You’ll love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Makes the coffee last! Fresh as when ur started!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dshanea, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Excellent Mug Concept, Bad Color Choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all of the ember mug products in different forms, and while they are excellent products they lack a few things. One, their colors are horrfically not well thought out. This product is exposed to the worst color stains of tea and coffee, white is the worst color for this prodcuts especially since the stains are difficult to come off. Two, washing… thes products while sturdy have a coating which are not very durable, so going back to the stains.. you do the math. Use a magic eraser to extend life. Thirs, the app and remote integration lack serious user experience reseafch and the connectivity is extremely iffy.
I would recommend this to a friend- Pros mentioned:Overall performance
Best gift for coffee enthusiast
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for the coffee junkie in my family. He loves it!
I would recommend this to a friend Bought as a present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cup. Worth the money and it makes a wonderful gift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you gifted the Ember and hope they've been enjoying their mug - if you have any questions or concerns, please let us know!
- Cons mentioned:Connectivity
some connection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble sometimes getting the mug to connect to my phone.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Spry, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far. We're sorry to hear you're experiencing issues with connectivity - if you're still experiencing these issues, please reach out to us at support@ember.com so we can help!
- Cons mentioned:Price
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug works very well. Maybe the price is little high!
I would recommend this to a friend - Pros mentioned:Temperature control
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it so much, she bought me one for my birthday!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for leaving a review! We’re glad to hear you and your wife have both been enjoying your Ember Mugs!
- Cons mentioned:Battery life, Size
Meh.. I was seduced by it’s look…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I just bad luck. My mug stopped charging after a week. Also, I realized 10oz is way too small and battery doesn’t last very long. I bought it, while I was waiting on line to make a purchase. For some reason, at the time, I thought it was a good idea, that it would be useful. It also has great packaging and overall product design. After returning my defective mug and have not replaced.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Papsuki, thanks for sharing this and leaving a review! We are sorry to hear about the experience you had with your Ember Mug. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more!
Can’t go without it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife first got hers and then I kept taking it from her to go to work. She got upset so I got myself one and I can only recommend it to anyone that drinks coffee on a daily basis. Great purchase
I would recommend this to a friend- Pros mentioned:Temperature control
Warm coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for those cold h/s football games! Mom loved it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Subski, thanks for leaving a review! We’re glad to hear your mom has been enjoying her Ember!
- Pros mentioned:Overall performance
Coffee lovers heaven.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for a coffee lover. Works like a charm.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi killua, thanks for sharing this! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!