Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Works great but tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly, but for the price it would be nice to be able to fit a full mug of coffee. It needs to be bigger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jason, thanks for leaving a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Could be lighter, and less pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves this, but I am only slightly impressed. It is heavy and could hold a little more coffee. It will keep it to a modest temperature for some time but it does take a while to charge. Hopefully a new redesign will wow me.
No, I would not recommend this to a friend Good purchase, buy on sale, if possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one would not hold a charge, but the second cup has been nice. Keeps it warm and for about 90 minutes or so. Decent purchase, if bought on sale.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Patrick, thanks for leaving a review! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Great but go with the larger cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great, but wish I purchased the larger cup.
I would recommend this to a friendHot Tea Without the hassle of a lid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many different items to keep my coffee hot while I'm taking my time and drinking it slowly...this blue tooth heater is by far the best I've found!
I would recommend this to a friend- Cons mentioned:Battery life, Size
Cool idea but doesn't work well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trendy but battery only lasts about an hour. 10 oz is too small.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi jbell, thanks for leaving a review here! We hope you can still enjoy your Ember and appreciate this feedback - our 10oz Ember has an expected battery life of up to 90 minutes, but battery life can depend on a number of factors. If you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
Cool cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is hard to navigate, but the cup does its job.
No, I would not recommend this to a friendHot Coffee!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it when my coffee gets cold. The app that goes with this cup is awesome. Easy to use and helpful in many ways. Yes it costs a bit. But I HATE COLD COFFEE!!
I would recommend this to a friend- Cons mentioned:Battery life
Poorly Designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and execution, just buy one of the much cheaper mug warmers. The battery only lasts about an hour, so it's never far from the charging base anyway. The one light, one button design is a real pain and makes it difficult to tell if the mug is on or off because there doesn't seem to be a way to completely turn it off. The light will pulse if I move the mug at all, even when not actively warming. There's no battery indication on the mug itself, you have to use the clunky app. The charging base isn't waterproof, so be careful of any spills. And instead of using wireless charging it uses two metal contacts that have to line up exactly with the mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sean, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to the design of the mug and the coaster and would be happy to share this with our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for mothers day, she loves it very good product. Built quality.
I would recommend this to a friendA unique product my dad lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this mug up for my father for the holidays. He uses it for hours everyday day and loves the app it aligns to. I would purchase it again.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your father has been enjoying his mug - if you have any questions or concerns, please let us know!
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I have two. I’ve never had an issue this far.
I would recommend this to a friendenjoying coffee one sip at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug so far. It keeps coffee warm to the last drop
I would recommend this to a friendIt's a neat cup and excited about its future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but its official mobile app is terrible (get the 3rd app one)
No, I would not recommend this to a friendBirthday
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this was a birthday present for my stepmother and I know she will absolutely love it!
I would recommend this to a friendAvailable! best price, great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous to find that Best Buy had this hard to find great cup AVAILABLE! Arrived early. Perfect condition. Best price, works so well. Hooray!
I would recommend this to a friendHot cup of coffee and tea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to enjoy her espresso machine and tea at night and she loves it! It looks modern and loves the app features.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jose, thanks for leaving a review and sharing this! We're glad to hear your wife has been loving her Ember - if you have any questions or concerns, please let us know!
Great product! A little pricey, though.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it. Her only complaint is that the white stains too easily. I got my husband the same one in black. He loves it, too.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rileek, thanks for taking the time to leave a review here! We're glad to hear your mom and your husband have been enjoying their Embers and appreciate your feedback about the coating - we'll certainly share this with our team. If you have any questions or concerns, please let us know.
Very happy with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product! Has met or exceeded all the advertised features.
I would recommend this to a friendUh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was simply ok and having second and third thoughts about this purchase
No, I would not recommend this to a friend