Customer Ratings & Reviews
- Model:
- CM191000US
- |
- SKU:
- 6367424
Customer reviews
Rating 4.5 out of 5 stars with 1554 reviews
(1,554 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
A Wonderful Luxury!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Ember mug! It keeps my coffee at a consistent temperature for over an hour. It's so nice to leave and come back to a mug of hot coffee!
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 6 months and I still love it! Gifting one!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mksenna, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mug so far and are excited to hear you'll be gifting a mug as well - thank you for your support!
Rated 5 out of 5 stars
worth the money? if it makes him happy then yes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my husband LOVED this mug and its working fantastically!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We’re glad to hear your husband has been enjoying his Ember Mug!
Rated 5 out of 5 stars
If you love hot coffee....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer! Keeps my coffee hot for close to 1.5 hours
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
Rated 5 out of 5 stars
Works really well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Mothers Day gift for my wife. She absolutely loves it!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service from Best Buy. Awesome.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far!
Rated 5 out of 5 stars
Great present for the wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the wife, and she's in love. A daily user.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi WillD, thanks for leaving a review! We’re glad to hear your wife has been enjoying her perfect temperature with her Ember Mug!
Rated 5 out of 5 stars
5 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a coffee lover. They love it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi tFFL, thanks for leaving a review! We’re glad to hear the Ember was gifted and they've been enjoying their mug!
Rated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my boyfriend for his birthday and he loves it!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendRated 5 out of 5 stars
Best mug ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffee mug you will ever own!!! Seriously!!!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Shanebuttue111, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember - thanks for your support!
Rated 5 out of 5 stars
Well worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as advertised. Very pleased with this product.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
Rated 5 out of 5 stars
Coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good software works greatz. Would recommend to anyone.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember Mug so far!
Rated 5 out of 5 stars
Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift!! I absolutely love it!!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mayra, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
Rated 5 out of 5 stars
Really nice mug!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. Was really liked by the receiver!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear the Ember was gifted and they've been enjoying their Ember Mug!
Rated 5 out of 5 stars
Keeps coffee warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom as a Christmas gift - she loves it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember!
Rated 5 out of 5 stars
Ember Mug great gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as gift and person loved it. I’d give it again.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their Ember - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
BUY IT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best pandemic purchases. I love this thing.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you've been enjoying your Ember during this time! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Rated 2 out of 5 stars
Cup is great, the App not souch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job keeping my coffee warm. But the app has given me nothing but problems. It keeps crashing, will not connect to my cup and will not let me update the firmware.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lilly! Thank you for leaving a review and sharing this! While we're glad to hear you've been enjoying your mug so far, we're sorry that you've experienced issues with connectivity. This is something our team is working on and we do want to assure you the mug is functional without connection to the app! With that said, we appreciate your feedback and will certainly share this with our team! If you're still experiencing issues, please reach out to our team at support@ember.com.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Simple and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms my tea right up. I drink tea throughout the day and have to pour it out. Now i can heat it up in the mug and have it all day!
I would recommend this to a friend Rated 3 out of 5 stars
Ember Hot Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get everything working properly. The directions are confusing as they give a line of instruction and then repeat it in numerous languages. The combination of yellow English instructions with white paper are hard for older eyes.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback about the instructions - we'll be sure to pass this along to our team! If you have any questions or concerns, please let us know.









