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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,560 reviews
  • Rated 5 out of 5 stars

    Ember Copper Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG my wife loves this thing. Buy it if you love really really nice gadgets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The only thing is lacks is a "find my cup" feature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool gadget, looks good on table, a bit expensive but still amazing!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing and leaving a review! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, it is used almost every day, holds temp well.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi jimv, thanks for sharing this with us! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug daily - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does keep the coffee warm but not too warm. It could be better.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kimmy, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any additional questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for Coffee Fanatics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law as a Christmas gift and he loves it! He’s an avid coffee drinker throughout the day and has helped keep it at the temps he enjoys most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , my mother in law enjoys her coffee. Keeps it warmer longer

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi aleksdagreat, thanks for leaving a review and sharing this! We're happy to hear your mother-in-law has been enjoying her Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Temperature Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product my mother enjoys it for her tea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Wish it had a lid, though……..

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure This is a good cup but for me I will pass the amount of money that this cup costs it needs to be bigger if you are drinking an espresso its fine but coffee with Creamer no way so I pass until you have a bigger cup.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Trlawa, thanks for taking the time to write a review and providing this feedback. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more! Ember

  • Rated 5 out of 5 stars

    Stays warm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my cousin and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Adequate for the price but wouldn't buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverage warm, but coating flakes off bottom and Bluetooth app never can complete an update (if there is one - never could tell for sure).

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Daniel, we're so sorry for your experience! Please reach out to us at support@ember.com as we would love to assist you with both of the issues you are having so that you can enjoy your Ember to the fullest! Ember

  • Rated 4 out of 5 stars

    Keeps it hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside you need to have it already hot to out in mug doesn’t heat it itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Mug Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I am enjoying it. Will recommend to others.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Prakash, thank you for leaving a review! We're happy to hear you've been enjoying your Copper Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Was a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use all the time and love it Technology is nice in some areas

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi GandalftheGrey, thanks for sharing this! We're happy to hear you've been enjoying your Ember Mug so far - thank you for your support! Ember

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and works as advertised. Long battery life

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Northman, thanks for leaving a review! We're happy to hear you've been enjoying your new Stainless Steel Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Terribly Expensive!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but has never been used! Very nice to look at!! Thought my husband would love it! Cup looks bigger than actual size and he likes a BIG CUP OF COFFE!

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We hope you are enjoying your Ember Ember

  • Rated 5 out of 5 stars

    Nice Cup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Cup and the heating kept good for larger time

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Inguva, thanks for sharing this with us! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    If you love hot coffee....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer! Keeps my coffee hot for close to 1.5 hours

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Wonderful Luxury!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Ember mug! It keeps my coffee at a consistent temperature for over an hour. It's so nice to leave and come back to a mug of hot coffee!

    I would recommend this to a friend