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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,537 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect product for keeping your drinks warm. I like my coffee hot and i drink it slowly. This keeps it hot. The weight of the cup is a bit heavy but its not that will bother you. Cleaning of this product is also very easy with no hassle.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Umair, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and can take you time drinking your coffee - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    NICCE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cup - nice to have coffee and tea stay i the perfect temp rage for a long time... no more last two gulps of bitter tepid coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Few Degrees Make the Difference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never thought that a few degrees in the temperature would actually make my coffee or tea taste better. It does. You know when you make coffee, pour it into your mug and for a few minutes it is too hot, then for 2 to 3 minutes it is perfect and then too cold? Well, what if you could keep it always at that magic temperature that lasted 2 or 3 minutes? That is what Ember does for you. There are additional perks, it lets you know once the temperature is perfect, it can warm its contents even from ambient temperature if you want to and the materials are quite comfortable to interact with, they don’t change the taste of the beverage. We bought both the 14 and 10oz versions. The only difference aside from the color is that the 10oz heats up a bit faster, but that is it. Overall, if you’re constantly drinking something or going to meetings, this is the best mug to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife for Christmas. I know she’s going to love this gift!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it, you'll never regret it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife after she saw how much I enjoyed mine. I had bought mine a month earlier. These mugs are used several times a day and work perfectly. This mug did fail could not link to the app) and Ember replaced it for free even though it was 14 months old. The mugs are sturdy (coated stainless steel), I have dropped mine a few times, no issues to date. Very happy with the Ember mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    HeatedCup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is wonderful! It heats up perfectly, tells the temp of your drink then allows you to change the temp. If I had to say something bad, its only a 10oz. I see they now sell a 14 oz cup,I will be purchasing that one as well.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, 14oz is the largest size we have, but we're happy to share this with our team - if you have any additional questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Wonderful gift for any coffee lover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug, while pricey, is a fantastic addition to your desk if you like to savor your coffee over time. It keeps it nice and hot and is super easy and intuitive to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug as it keeps my coffee hot. As with the other reviews, the inner coating was flaking off my old mug but that was due to using a teaspoon in it which the instructions advised NOT to... Per the user's guide: "For best results, we recommend using a wooden or silicone spoon to stir as a metal spoon can damage the Ember's coating"). Don't let that discourage you from buying one, just don't use a metal spoon in it and it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for anyone that likes keeping their coffee and tea hot! Easy to use and set up :D

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. It actually works and keeps the drink warm. You do need to charge it and also hand wash it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Girlfriend loves it and uses it daily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend has been using it every day since I purchased this for her birthday. She never finished her coffee since it got cold during her morning routine. Now this keeps her coffee warm and she can stop wasting coffee. Easy to set up with the app. Have washed it multiple times by now and still no issues with it charging or working.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I’ve found my perfect temp to be 130° and it maintains it that temp for as long as it’s on. I wish I had got the 12oz tho because it is a bit small. No trouble with the app so far personally

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kaycee10, thanks for sharing this with us! We're glad to hear you've been enjoying your perfect temperature of 130° in your Ember Mug and appreciate the feedback about size - if you have any other questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    User friendly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember app is user friendly and the smart mug maintains perfect temperature. The mug is easy to clean and has become an everyday item for me! This year, they will be perfect gifts!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're thrilled to hear you've been enjoying your Ember Mug and plan to gift some this year - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Ember Cup

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cup works well and keeps drink hot and app is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Can’t live without it !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mug for almost 2 years and have gifted to friends and family. Best invention ever! I love how pretty the copper is as well as how well the product works!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. Keeps beverages hot for an extremely long time, never have to reheat

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    A fun but unnecessary gadget.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this but i really didn't need it. It works as designed and keeps my coffee perfectly warm in the morning. I recommend it as a cool gift for someone who wouldn't treat themselves but they love coffee or tea.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Awesome gift option for men

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gufted this one of my guy friends for brithday. He loved it. Its easy to set use and a really cool product. Very helpful during work from home as you dont need to get up to warm your coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kindhearted, thanks for sharing this! We're happy to hear you gifted your friend an Ember and he's been loving it so far, especially while working from home - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 1.5 hours on a charge. Keeps it at the temp i like. Dont have to keep microwaving my coffee to keep it hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ember Temperature control smart mug - 10 oz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. I am a slow coffee drinker so having this mug keeps my coffee warm for quite awhile. I wish I would have gotten the 14oz. I would suggest a better manual.

    I would recommend this to a friend