Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Temperature control
Good deal easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but beautiful and elegant. Never worry about reheating your tea or coffee again
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Devo, thanks for leaving a review! We're happy to hear you've been loving your Ember and no longer need to reheat your tea or coffee - we appreciate your support!
- Pros mentioned:Temperature controlCons mentioned:Capacity
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my coffee at a nice temperature but only holds about 6 ounces. Also if you take your time to drink it (which I do and is why I needed something to keep it hot) it gets a weird film on top, almost like it’s curdled. Not a huge fan, feel better off using my yeti.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Great mother's day gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mom on mother's day. She's a big coffee drinker and I thought she would like to have something that keeps her coffee warm. The included saucer is a plugged in charger that will charge the cup each time you set it down. She likes it a lot.
I would recommend this to a friend - Cons mentioned:Price, Size
Small heated cup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Very Small cup. I Recommend the larger cup, although its expensive for only a few oz.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Amanda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Battery only hold for 1 hr. But on the charging port. It stay hot. Awesome app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Amanda, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
the perfect temperature coffee, always
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is perfect for people who like to take their time and enjoy their coffee, but hate Luke warm/cold coffee. This is especially nice to have for long periods of studying. I would recommend the larger size though, and think it would be well worth the price ( 10 oz just isn't enough in one sitting). Also, the off base battery life is shorter than expected, but sufficient. The app is super easy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi holly, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate your feedback about size and battery life as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
So good!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! The app is very user friendly and have had no issues controlling the temperature. Would recommend getting!
I would recommend this to a friend - Cons mentioned:Battery life
GREAT product and GREAT gift!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these mugs, 1 for my wife and one for my mother (I don't drink coffee. Both have indicated that they love them. They do require you to get the phone app both that was easy. I battery life is only rated at 1.5 hours but I understand that Ember has come out with a new model with a longer batter life. (I use it to keep my hot chocolate warm as I drink it!!)
I would recommend this to a friend - Pros mentioned:Temperature control
Works great, Great Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Count me responsible for 8 happy sippers. Bought this for my daughter and her WFH office. She had 2 friends that wanted to details. All were happy, so I gave 4 of my employees this for the holidays. My daughter then got me one for my home office. There as infectious as Omicron, but everyone likes it. Way more useful than you might initially think. WFH, travel, camping.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It keep my Drink warm and very easy to use
I would recommend this to a friend Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is where I drink my coffee every morning for years.
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Size
It keep your drink hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the cup however it is a little small but keeping you drink hot is great!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate the feedback in regard to size! The 14oz Mug is our largest size, but we appreciate the feedback and will share this with our team.
- Pros mentioned:Temperature controlCons mentioned:Size
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it. Works much better than I thought it would. Just wish it was a bit bigger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dustin, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and appreciate the feedback about size - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
A gift for a picky Dad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift for my son’s Dad, who is not easy to buy gifts. This mug completely won him over. He loves it! Sends our son pics of the app telling him his coffee has reached the desired temperature. There will be no end to his diva mentality now…no other mug will suffice. It’s easy to work with as long as you can follow directions! Hand wash only.
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps coffee warm, and mom energized.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my mother a couple years ago, she loves it. She used to complain about waking up and having her coffee, and never finishing it because it got cold while she got ready. This literally takes care of that issue. She isn’t the most tech savvy, but she uses the app just fine.
I would recommend this to a friend - Pros mentioned:Overall performance
So so happy with this gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my mother in law and absolutely love it so much, she said it was the best Christmas gift ever which I agree because I use it when she isn’t home and I love it, I hope I win the $400 so I can buy one for me
I would recommend this to a friend - Pros mentioned:Temperature control
Read relax and drink hot coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. She likes to relax and read while she sips coffee and this keeps her coffee or tea warm for a good hour or so she can enjoy reading and a hot drink. Your ideal temp is easy to set via the app.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing little cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup so much I bought one for my mom and my aunt. It makes drinking coffee and tea so much more enjoyable. No more burning my tongue when the coffee is too hot and never having cold coffee waiting for it to cool and then forgetting about it. It’s the perfect temperature ever since time.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this mug!
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Quality mug have been using it for a whole year right and works like it was new. I would buy more products but for now this one product works great!
I would recommend this to a friend - Pros mentioned:Temperature control
Consider your consumption
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of quality I have no issues with it at all. If you only drink one cup a day and have a lot of room on your counter to charge it every day and you want a mug that will keep your coffee hot this mug is for you
I would recommend this to a friend