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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeping it HOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these for my Birthday and had to get a matching one for my wife for Mother’s Day. It is an excellent product that keeps “our” coffees hot for at least an hour. It is a little pricey but we thoroughly enjoy using them every morning. The phone app lets you customize your preferred temperature which is so simple. It automatically turns on as soon as liquid hits the cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi FrankJr, thanks for leaving a review here! We're happy to hear you and your wife have both been enjoying your perfect temperatures in your Ember Mug so far - if you have any questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The perfect mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect mug the most avid coffee enjoyers and the occasional drinkers! It keeps my coffee warm all morning long at the temperature it came out of the pot. Cannot recommend enough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Go for it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, easy to take care of. Go for it!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    If you like it at certain temperature,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my wife she really likes it. She uses it all day at work. If you like your coffee at a certain temperature the entire time you’re drinking coffee and then this is a must at first I was thinking this is too expensive for what it only does but after you start using it, you realize it it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But it just trust me and buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly one of those things you didn’t realize you needed till you have it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just not worth it for the cost.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I was going to put a value on this cup I would say fair value should be around $68.99, stays at 140 degrees for around 50 minutes by then have to recharge. The solution is to put a charge base where you would sit more often, by then at $40 a base the cost for drinking hot coffee would exceed what I would pay for this kind of setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm feelings every sip of the way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don’t need anymore disposable cups, even better I don’t need to rush to drink my coffee! I can relax and enjoy my warm cup of coffee every sip of the way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drink it like it's hot...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and sister in law, who are both avid tea/coffee drinkers. Both women are always busy with life and careers and this makes it easy for them to enjoy a nice warm/hot cup of their preferred drink of choice daily. Very easy to manage and control via the app and battery holds up very well so far. From my interactions with them, they don't really have any major complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My EMBER!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST for every HOT tea/coffee drinker! It's a perfect office gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and quality cup. Easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know this was a thing until I found it wandering around the store, man do I love this product. There are days where I just chill on the couch and forget I have my coffee next to me and it gets cold, now I don’t ever have to worry about it going cold

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember- Temperature Control Smart Mug 10oz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A luxury for sure but I used this for a Raffle item at a trade show for work and the client that won it is still thanking me for it a year later! Ideal for our northern New England winters!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing gift and hot coffee all day

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my employees as a Christmas gift and they love them! It’s so handy for people who want to have warm coffee all day. I need to buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the mug. She uses it at work and her coffee or tea stays hot for hours

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish the battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mug, it keeps my coffee nice and toasty. The only reason it’s not a 5 star is even though it says it has an hour and half battery life that doesn’t seem to be the case, the battery will last maybe 20 minutes. About the time it take for me to drink a cup. I’ll drink a cup and then go to get another cup and it says it has low battery and I’ll have to charge it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jose, thanks for leaving a review and sharing this! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great for a cup or 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly a very neat way to keep your hot liquid nice and warm for a while. Sadly the only downside is the fact that the battery life seems to dwindle more and more after uses. It dies faster than I can finish my 2-3 cup. Impressive yes but i like to enjoy my coffee. Not drink it quick. Over all, an interesting item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my coffee drinker husband. He loves morning coffee but drinks it really slowly. Often 3/4 or 1/2 his coffee was wasted as he didn't want to reheat it over and over to finish it. Now he has enough time to finish the whole cup and he gets to enjoy it at the exact temperature he'd prefer. Only down side is that it is hand wash only, which is obvious since it essentially plugs in.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review and sharing this feedback! We're glad to hear your husband has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It does what it say, keeps the coffee hot.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this under a "I never knew I wanted one" category. I bought it on a whim because I had some rewards saved up and decided something frivolous might be good. I really only like hot coffee so tend to guzzle it before it even gets warm. This does exactly as advertised, keeps it hot. So I find myself sipping not guzzling.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Improvement Over Prior Version

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original Ember mug which was a game changer for a heavy coffee drinker like me. Only complaint for the prior version was the coating which eventually started peeling, which is why I purchased a new one as a replacement. Now with the bare metal design, this peeling no longer an issue. Bought one for myself and one as a gift. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug as a gift and I love it! I wasn’t sure it was something I would really use, but I use it every morning. It keeps my coffee at just the right temperature all morning.

    I would recommend this to a friend