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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,537 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice product, works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift for my wife. She loves it. It gets used every day in her office. It keeps her coffee piping hot, sitting on the charging plate. When used on the couch, reading a book... It lasts just long enough to enjoy a cup or two. I think she programmed it once, and it's worked fine ever since. But, it's expensive. I don't understand why so much.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JonJ, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember Mug so far and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Pricy and works OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit small, I ended up getting the 12 OZ version that I like better, and it keeps the drink warm, not hot but it works. I would like to have an option on the cup to change the temp as sometimes it is a pain to find my phone just to get it set up. But I do like it.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi nevenera, thanks for sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size and temp range - we'd be happy to share this with our team as we continue to improve! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Work from home best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I work from home and love my Ember mug. I had the first version and it lasted me for roughly 3 1/2 years, it was time to upgrade and the copper V2 edition is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Thank God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for wife for mother's day. Was complaining every time she sat down to drink her coffee it was cold. Not anymore

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this coffee mug!!! I can take my time and enjoy every hot sip of my coffee! Great because i get really busy at work where i have to come back to my coffee and love that it is always warm. Never have to worry about my coffee getting cold!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive mug for sure but if you're someone like me that drinks coffee all day long then this is a nice to have. Keeps drinks nice and hot! Quality of the product is too notch.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth having to hand wash.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been great. It keeps my drink warm all morning, and even remembers my preferred temperature when I don't have the blue tooth on. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this mug. It keeps my coffee at the desired drinking temp for long enough to drink it with small children around. Iykyk.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this mug because they are just that great! I’ve had my first one for a couple of years and it’s going strong, this time i’m gifting one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Simply The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife simply LOVES this Tea/Coffee cup. the technology behind this is simply amazing. No more aluminum foil to place on top of her cup to keep the heat in. she simply sets the tempter using her bluetooth phone and it remains that temp till the drink is done. A little expensive but worth it.. PS I purchased another one for my sisters birthday present.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember - we hope your sister enjoys hers as well. We appreciate the feedback in regard to price, but if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great but created a film at the bottom of mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly as described but it will eventually create a ring around the inside of the mug where the heat eminates from. This is my second mug and I’ve enjoyed the product. My grandmother also has one and swears by it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    A must for coffee drinkers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone who loves hot drinks but takes too long to finish them. It keeps the drink warm to a preferred temperature and you can personalize the light to your favorite color

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Can Warm Your Frozen Heart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are not you when you have to drink your tea cold. This mug has never failed to keep me happy and warm enough to thaw a frozen heart. You will never be cranky again! Only slightly disappointed in the fact that the battery lasts 3hr. But if you are constantly at your desk it really doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug and keeps my coffee at the perfect temperature. When I forget my coffee at my desk, I dont have to worry about it getting cold anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It’s a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband drinks coffee everyday and has a ton of mugs. I took a chance, and it was a hit. He loves the mug and doesn’t waste coffee because it’s stays hot longer. He loves the app, he’s such a techy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Keeps your coffe warm for hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your coffee warm for hours! Great design and sleek look.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sherman, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice and hot.Always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug is great!! Heat it up and stays worm. Perfect for my morning coffee. Always forget to drink it quick and gets cold. This solves that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps the drink at a perfect temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves hot drinks, but the tumblers usually keep the drinks too hot for a long time and regular ceramic mugs do not keep the drinks hot enough. This is perfect for her because she can keep it on her desk as she works and keeps the drink at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mug ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug outlasts your back-to-back meetings! No more ending your conference calls and going back to a cold cup of coffee. Easy to clean, maintain and charge. Have had this mug for 5 months now with daily use and have not encountered any problems whatsoever. Love this mug!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more cold coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solution to a problem I didn't know I had. I like not having to deal with cold coffee anymore. After washing and charging the mug, there's a small ring of water on the charger base no matter how carefully we wash and dry it. Hopefully, this won't cause any issues with the life of the mug.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug. Thank you for the feedback! We can recommend placing the mug with the gold rings face down on a dry towel or allowing it to airdry for 15-20 minutes to allow it to fully dry - we appreciate your support! Ember