Customer Ratings & Reviews
- Model:
- CM191000US
- |
- SKU:
- 6367424
Customer reviews
Rating 4.5 out of 5 stars with 1537 reviews
(1,537 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Ember Temperature Control Smart Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, I love it. I haven't had the time to play w the app and figure it all out yet. so far, so good though. I find that it keeps my coffee warm but not hot. I am guessing there's a way for me to adjust the temp using the app. I just haven't had the time to play with it yet
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Changed the way i have my coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically gulp my coffee once it gets cold…start wanting another cup in about an hour. With Ember every sip equally hot as the first sip and i am able to savor the coffee for longer duration
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ember mug this is my fourth one, I use it in my bedroom, I have one in the office, I bought one for my sister. I highly recommend this ember to everybody.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
I would recommend this to a friend Rated 4 out of 5 stars
Ember heated cup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the cup is not on the heating element, then it remains the right temperature for about 75 minutes. Otherwise it it not very different from the old fashioned plate warmer for regular ceramic cups that is switched on and off but the cup needs to be on the plate to keep its temperature. This Ember cup is not dishwasher safe.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mariola, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Awesome mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug was the best Christmas gift . You can actually control it via your cell phone providing you downloaded the app. Keeps my beverages super hot
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Does what it’s supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, keeps beverage nice and warm. Copper color seems of good quality and should not peel or fade like other colors. Good purchase
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Warm it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I bought this for my wife because she gies to thr microwave like 5 times to reheat the same cup of coffee. Turns out, I was right, she was tired of doing that too, haha. She absolutely loves this new cup. She says it is fantastic.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great gift for busy dad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I got this for my dad who is always running off and working on things and his coffee is always cold. Total game changer.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Outstanding and useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product to keep your tea/coffee at the desired temperature for hours on end. Seems to not be very useful but once you start to use it there's no going back.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Absolutely Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.an absolutely amazing cup for every perfect sip. i love it, didn't know why i didn't get this any sooner. always finish the last sip before battery runs out, makes it even that much better. every hot beverage drinker should have one, this would make a perfect gift for all coffee & tea lovers.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Cons mentioned:Size
Rated 5 out of 5 stars
Great mug, go big.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, wish I'd bought the bigger 14oz version, though. Android app works well enough to setup, but loses contact with the mug until force-killed. That doesn't affect the actual usage of the mug, though. The LED still shows when the mug's content is at my perfect temperature.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Christmas Gift Ideas
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parent’s enjoyed the mugs. It was easy to use with the instructions.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend Rated 5 out of 5 stars
Ease of Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use (of accompanying phone app) exceeded expectation.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Gift for mom
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother LOVES this cup. She is messaging me weekly telling me so. Sje loves that she does not have to drink her coffee fast (while its warm) or keep running to the microwave to reheat. I purchased gsp, just in case.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best part of my morning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little mug, I can walk around outside in the mornings checking on my plants and garden sit it down and return to hot coffee. Only regret is I should have purchased the larger one
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Definitely worth the buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup I’m a slow coffee drinker I like to enjoy it and this cups keeps my coffee at 143 til the very last drop I love the fact that you don’t have to go into to the app every time to turn it on it automatically sense when there’s liquid in the cup like what that’s awesome
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
One of my favorite Gadget
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love my ember mug more than I can even describe. I like to sip my coffee slowly and have always been frustrated when it starts to cool too much. I take my ember on my morning walks with my pup every day. My only complaint is the lack of lid, even at home I like to keep my coffee covered to avoid dust.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Chrisg, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about having a lid for this model - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know and we'd be happy to help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Keep Your Drinks Hot!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my mom. She loves it do much she asked for another one to keep at her vacation home!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for an older (any) family member that always seems to have a cup of coffe- but constantly get distracted from drinking it- no more microwave zaps for cold coffee!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Husband loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my husband's Christmas gift last year. He still uses it every morning. He loves it! Being able to control the temp from his phone is a nice perk. Only thing is, coffee stains it pretty significantly even with washing. But I guess that's what you get for buying a white cup!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We're happy to hear your husband has been loving his Ember and has been his go-to mug recently. We also appreciate your feedback and will pass this along to our team as we continue to improve!









