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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an office worker, this product is a must. Keeps my coffee warm all day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my husband one for Christmas! He loves it! It takes a bit of time to charge, but he uses it a lot. Keeps his coffee warm and he doesn’t miss heating it up frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug i have ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Keeps me from reheating my coffee and tea over and over. Would definitely recommend for other busy moms and dads who dont have time to drink a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup at fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to have fixed the battery issue, and it has great app integration. We had the original thermos woth the plastic lid that melted. This is great. It keeps my wife’s focce and tea at the right temp, and doesnt doe in 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    App is a little glitchy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in the winter for keeping coffee, tea, and cuder warm. The app is a little glitchy amd wont always connect with my phone. That is the only reason I removed a star.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Power outage friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband lives in Nigeria where sometimes they won’t have electricity because of government placed power outages. Now he charges his cups of coffee that stays hot for hours.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains a fairly accurate temperature the size is not too big and bulky. It’s a little pricey, however

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an absolutely amazing cup for every perfect sip. i love it, didn't know why i didn't get this any sooner. always finish the last sip before battery runs out, makes it even that much better. every hot beverage drinker should have one, this would make a perfect gift for all coffee & tea lovers.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my huband who was always microwaving his coffe to warm it up. He really likes this mug and had no trouble using the app to increase the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Work from home best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I work from home and love my Ember mug. I had the first version and it lasted me for roughly 3 1/2 years, it was time to upgrade and the copper V2 edition is sweet.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mug, go big.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, wish I'd bought the bigger 14oz version, though. Android app works well enough to setup, but loses contact with the mug until force-killed. That doesn't affect the actual usage of the mug, though. The LED still shows when the mug's content is at my perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    One of my favorite Gadget

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love my ember mug more than I can even describe. I like to sip my coffee slowly and have always been frustrated when it starts to cool too much. I take my ember on my morning walks with my pup every day. My only complaint is the lack of lid, even at home I like to keep my coffee covered to avoid dust.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chrisg, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about having a lid for this model - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband and he loves it. It’s great for our cold weather!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tickled to death with it. It was fir a Christmas gift and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive mug for sure but if you're someone like me that drinks coffee all day long then this is a nice to have. Keeps drinks nice and hot! Quality of the product is too notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A perfect Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the coffee cup for a Christmas present. I plan to purchase one for myself soon.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Definitely worth the buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup I’m a slow coffee drinker I like to enjoy it and this cups keeps my coffee at 143 til the very last drop I love the fact that you don’t have to go into to the app every time to turn it on it automatically sense when there’s liquid in the cup like what that’s awesome

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps it at temperature needed. Easy to use. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in meetings all day long and this ensures that I always have a warm cup of coffee or tea close at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband's Christmas gift last year. He still uses it every morning. He loves it! Being able to control the temp from his phone is a nice perk. Only thing is, coffee stains it pretty significantly even with washing. But I guess that's what you get for buying a white cup!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We're happy to hear your husband has been loving his Ember and has been his go-to mug recently. We also appreciate your feedback and will pass this along to our team as we continue to improve! Ember