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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,537 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Awesome Mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this mug is metal. It keeps a good consistent temperature. I looooove having this mug.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup !!! Once you have one you won’t ever want to be without one!! This is my 5th cup they make great gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern cup of coffee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cup, due to the certificate I had. But, it turn out to be such a great buy. My wife uses it daily n it’s dishwash safe. Now, I see lots of ads about this product and I’m glad we were one of this first to get it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ember-Temperature Control Smart Mug 10 oz.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just as intended. The reason I'm only giving it 4 stars instead of 5 stars is because it's fairly small in size compared to how much I drink in one sitting so it would be a lot more useful to me in a larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice coffee mug for morning cup of joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee mug for morning cup of joe. I always get lost with meetings In the morning and by the time I get to second half of my coffee It’s already cold. I am glad I don’t have to deal with it anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great using my Ipad with iOS 15. The app will not work on my IPhone with iOS 18 on it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Great idea and product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for family! My mom had surgery and is stuck on the couch, so keeping coffee warm has been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee stays hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was quite unique from an email from best buy, bought the wife one for Christmas and she loves it. We often wake up make coffee and catch up on computers/news and so on and now her coffee stays warm thru this task if you will, an excellent but very pleased with it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember Mug during her mornings - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps hot drinks hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this produce as it kept drink to perfect temp for over an hour along with having the cup on its charging station. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee the perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup, I have ordered a few of them for the whole family and everyone raves about it. It works fantastic, keeps coffee a perfect temperature and makes it a pleasure to enjoy my coffee. I would never turn back to a regular cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup, I have ordered a few of them for the whole family and everyone raves about it. It works fantastic, keeps coffee a perfect temperature and makes it a pleasure to enjoy my coffee. I would never turn back to a regular cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup, I have ordered a few of them for the whole family and everyone raves about it. It works fantastic, keeps coffee a perfect temperature and makes it a pleasure to enjoy my coffee. I would never turn back to a regular cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The best mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mug. I can do something for a little bit and then when I come back to my mug, it’s still warm !!! Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has enjoyed this cup on the weekends. She tends to sip her coffee over time and having the ability to maintain a temperature of her liking is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really good! Heats up pretty quickly and keeps my drinks at a personalized temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market ordered cup different brand with right back to my ember

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Wife and she loves it. She uses it everyday. She said it keeps her coffee warm for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For coffee or tea lovers till the last drop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product if you like to have your beverage at the right temperature till the last drop.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps warm stuff warm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the expectation that the mug would keep warm drinks... well warm. It does just that. App works flawlessly and the mug does exactly what it's designed to do. A little pricey, but the actual product quality reflects that price. This thing has some weight to it!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Maylene, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works well but way too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is great when it comes to keeping your coffee or tea at the correct temperature but two things need fixing. First, the battery life is not very good. They say they improved the battery life so I'd hate to think how bad it was before the improvement. Second, It's way too expensive. I bought it during a sale with $20 off plus I had a $15 reward coupon but I still ended up paying $65 for it and I still consider this to be too expensive for a 10oz cup regardless of how hot it keeps my coffee.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback! Ember