Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although i love this cup and its “on the go” features, the only thing i would change it how fast it heats up. It can take some time to get a warm cup of tea or coffee
I would recommend this to a friend- Cons mentioned:Battery life
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Only the battery hour is a little bit short.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup keeps my coffee or tea hot for at least 4hours
I would recommend this to a friend - Pros mentioned:Temperature control
Love this cup!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my beverage at the temp I like consistently.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lisa, thanks for leaving a review here! We're so glad to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Ember
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and keeps beverages warm. But if coffee was kept in it for awhile, it looses its taste and creamer in the coffee makes it turn bad. So I don’t use it with my coffee, and been using with tea and other hot beverages.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember with your teas and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Great when working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. We have two of these and one is malfunctioning after 2 years and customer support is horrific (slow and unresponsive). When working it’s a great product but definitely a luxury item. Glad to get rid of our other mugs.
I would recommend this to a friend- Cons mentioned:Bluetooth connectivity
Tried to love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like it but I bought multiple from different vendors including Best Buy and had to return them. If you get a good one then it's decent at best, one of them wouldn't charge, one didn't report to the app, etc. Stupid stuff and Ember support was no help so I decided to go back to a normal mug. You also have to be extremely careful washing it due to the electronics. Too much work for the result.
No, I would not recommend this to a friend Great mug!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this mug on weekend mornings when im wanting to sip my coffee slowly. Love the app integration and cusromization of the led light.
I would recommend this to a friendGreat Concept
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the concept and gave it as a gift, however the recipient didn't have a desk to keep the warmer plugged in.
I would recommend this to a friendSmart Mug for a Smart Coffee Drinker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the tall Ember Coffee thermos (gift from my son) and it works great especially if you are an avid coffee drinker such as myself. So I bought this Ember Coffee Cup for my son for Christmas and he really likes it as well. It beats having to reheat your coffee ten times.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi KathyG, thanks for leaving a review here! We're glad to hear your and your son have been enjoying both of your Ember Mugs - we appreciate both of your support! If you have any questions or concerns, please let us know.
Surprisingly good
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I thought and the battery life is really good.
I would recommend this to a friendGreat mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family love the gift! I bought the black one for my brother in law and white for my sister. Good Xmas gift
I would recommend this to a friendGreat item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome profuct at a great price. I bought 3 if them fir Christmas presents and they were recieved with glee.
I would recommend this to a friend- Cons mentioned:Size
This one is small.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice niche gift for coffee lovers. I got feedback that its small.
No, I would not recommend this to a friend Nice cup, poor software design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor software operation....no way to update from current firmware...Android app poorly designed and connection to cup is hit or miss...won't stay connected.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but battery life is not quite what I was hoping. Bought for my wife for a Christmas present and she likes it but disappointed in the battery life.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! Battery life can depend on a number of different factors, so if your wife is still experiencing issues, please reach out to us at support@ember.com so we can help.
Coffee mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for uncle, he is a car salesmen and keeps it at his desk all day. Costumers always ask where he got it
I would recommend this to a friendPerfect gift for the hard to buy for!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 for home and then bought 2 more for our daughters for Christmas. They love them as much as we do!
I would recommend this to a friendGreat graduation gift for JD
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the black Ember mug for my best friend as a graduation gift. He loves it and I am planning to buy one for myself. I don’t drink my coffee fast in the morning so this is perfect to have at my desk!
I would recommend this to a friendEmber is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed it. Not certain that I will purchase it again when Walmart has something similar. But I do like it. One of my favorite things is that when the cup is empty it shuts off which is extremely important to me.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi PeggySue, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!