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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,560 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup! I can set the temp to my liking. Only drawback is I drink coffee ALL day and the charge doesn’t last long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best coffee warmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! Best gift ever to my husband that takes forever to drink his coffee and often gets cold he has to microwave it now with his new coffee warmer coffee stay nice and warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Pretty great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife as a Christmas gift and she loves it. She had some difficulty in the beginning identifying whether it was on or not, but she absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lloved this mug. Thank you Best Buy now she enjoys her full cup of coffee everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for tea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as expected. Keep hot beverages hot, i mean really hot, all day long! Perfect for long Zoom/Teams meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    cupoflove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mothers day for my mom, Rae, who uses the cup when beading

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you read the instructions, this mug is the best! Kept my coffee hot for a long time, no microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Ember Coffee Cup! So I feel guilty but I bought this for my partner for his birthday, he barely uses it so I may have took it back to use for myself. I love that my coffee stays warm for hours!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Adam, thanks for sharing this! We're excited to hear you gifted an Ember and are glad to hear you've been enjoying the mug as well - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warmer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this cup for her coffee every day and loves it keeps the coffee very warm

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Essentials for a mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mug. It will work with your phone to maintain a good temp. Perfect for mothers who do not get a chance to sit down and drink their coffee dreads and hot. Now it just won’t be fresh!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember as a busy mom! If you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband after he got a new job. We now have 3 mugs and 4 chargers. Knowing our coffee will stay hot, makes relaxing with a cup and talking so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Perfect cup for adhd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have adhd so i forget i have the drink or just use to to heat up my coffee for the day and keep the warm while i sip over it a few hours because i like to sip warm drinks and not drink a ton of it at a time, and it stay warm only thing is it detexting of it has a liquid in there it tends to not turn on unless i mess with the app which is very irritating when ive waited for it to warm uo and it didnt

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cup, the temperatur stays exactly the way I set it on my Cell phone . It looks great and even after a long time the coffee does not taste burned.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth It!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this for everday. I love my coffee and like to take my time enjoying it. No more cold coffee after 30 minutes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good looking high tech coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very easy to operate, just wished the charger was usb, so you can power this with your computer. However, it keeps my coffee hot all day which is all anyone would ask. Also, it looks very nice.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback in regard to the coaster design - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps coffee at the perfect temp for as long as it takes me to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good hot drink warmer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well keeps drinks at my desired temperature. Also battery lasts long time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Warm coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee nice and warm. Battery life is alright but can use a upgrade on next coffee model

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gifted this device to my wife a couple years ago and she loves it. it keeps her hot beverages the right temperature the whole time she is drinking from it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It’s good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it can’t say I love it , which I had more control over the temperature it goes automatically to 65 but I really like piping hot but it’s very convenient that it does stay at a very good temperature

    I would recommend this to a friend