Customer Ratings & Reviews
- Model:
- CM191000US
- |
- SKU:
- 6367424
Customer reviews
Rating 4.5 out of 5 stars with 697 reviews
(697 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best gift for coffee enthusiast
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for the coffee junkie in my family. He loves it!
I would recommend this to a friendRated 5 out of 5 stars
Coffee lovers heaven.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for a coffee lover. Works like a charm.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi killua, thanks for sharing this! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
A little pricey but tech nerd hubby loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband is a tech nerd and absolutely loves this product!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rileek, thanks for leaving another review! We’re glad to hear your husband has been enjoying his Ember!
Rated 5 out of 5 stars
worth the money? if it makes him happy then yes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my husband LOVED this mug and its working fantastically!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We’re glad to hear your husband has been enjoying his Ember Mug!
Rated 3 out of 5 stars
Ember Hot Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get everything working properly. The directions are confusing as they give a line of instruction and then repeat it in numerous languages. The combination of yellow English instructions with white paper are hard for older eyes.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback about the instructions - we'll be sure to pass this along to our team! If you have any questions or concerns, please let us know.
Rated 5 out of 5 stars
5 Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a coffee lover. They love it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi tFFL, thanks for leaving a review! We’re glad to hear the Ember was gifted and they've been enjoying their mug!
Rated 5 out of 5 stars
Really nice mug!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. Was really liked by the receiver!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear the Ember was gifted and they've been enjoying their Ember Mug!
Rated 5 out of 5 stars
Keeps coffee warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom as a Christmas gift - she loves it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Simple and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms my tea right up. I drink tea throughout the day and have to pour it out. Now i can heat it up in the mug and have it all day!
I would recommend this to a friend Rated 5 out of 5 stars
BUY IT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best pandemic purchases. I love this thing.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you've been enjoying your Ember during this time! If you have any questions or concerns, please let us know.
Rated 5 out of 5 stars
Works As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eyed for a while and missed sale price. Still pleased
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy this!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The cup stopped charging within 6months. Best Buy does not offer Total tech protection on it. Took it to Best Buy, could not do anything about it. Had to trash it there
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Keeps coffee nice and hot. Gets a little warmer towards the bottom. Compatible app is very convenient.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Nice mug, but for the price isn't worth it :(
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice mug, however short battery. Expensive mug for what it is...
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best mug ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug! I no longer need to make multiple trips to the microwave to heat up my coffee!
I would recommend this to a friend Rated 3 out of 5 stars
Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it did exactly as advertised the 145 degree temperature was not hot enough for my wife. So if piping hot hot or tea is what you desire then this may not serve your need.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We appreciate your feedback in regard to the temperature range as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
so sleek and good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really really love it, set it up for my mom quickly! she will use it for tea
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my mom, she loves it and it keeps her coffee warm.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my morning coffee! Keeps it at the perfect temperature!
I would recommend this to a friend Rated 2 out of 5 stars
Returned
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned becasue I felt I paid too much. I found on Amazon for less. It wasn't worth doing the price match.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Maxine, thanks for taking the time to write a review and providing this feedback. We're always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more!









