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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. Use it on highest setting and battery last long enough to enjoy two cups of coffee over about 1.5 hours and coffee is constant temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alan, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep your tea and coffee at the temperature you desire. Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot Coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next level coffee drinking. Keeps your cup at the desired temperature all the way down to the last drop.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Small but works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife since she works from home now. Works as intended, would recommend. Just understand that it is like a tea cup. It's tiny.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi MacadamiaNut, thanks for leaving a review! We're glad to hear your wife has been enjoying her Ember, especially while working from home - we also appreciate your feedback about size as we continue to improve. Tf you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best cup out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps my coffee hot all day and night, love the quality of the cup and base

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ember mug. I work long days in the office sometimes and hate to keep getting up to nuke my drink! This is so much healthier for me and so much more convenient.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shirley, thanks for sharing and leaving a review here! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister and she loves it! Keep her coffee/tea at the temp she sets it at. No more reheating in the microwave

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The perfect cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having hot coffee everytime I take a sip. Can n taste burnt if it sits for too long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee mug for the hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for the hubby. To take to work, he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad and he loves it. I have been using mine for over 2 years. Great quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and even heats your drink back up

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    a bit expensive but WORTHY purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can change the temperasture - adjust within a reasonable amt of time instead of waiting for your HOT beverage to cool down and burn your tongue.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature with your Ember Mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Hot and Mornings Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps coffee hot and mornings happy. No more trips to the microwave to heat up my coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup, worth the money. Quality and good construction

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is so awesome. Keeps my tea hot and has great options

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a black Ember mug. I came in and bought my wife a white one. To my surprise, it is a smaller mug. Who knew?

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For the coffee man

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my dad. He drinks a lot of coffee, especially at work, so what better way to heat up his coffee without a microwave.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Deevs, thanks for sharing this with us! We're glad to hear your dad is enjoying his birthday gift and has been loving his perfect temp in his Ember so far - we appreciate both of your support! Ember

  • Rated 3 out of 5 stars

    ColonelDoc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs as advertised, but there are significant drawbacks for me. The instructions say not to put it in a microwave. I use refrigerated creamer, which I typically warm in the microwave in the coffee mug. With the Ember i have to use two cups. I also find, like most coffee mugs, that it is best to warm the cup with hot water before using it. This product is not worth the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Mom…she loves it. I also got my brother and sister-in-law one too

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great stylish mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug! Long lasting battery, and since I like taking my time to enjoy it keeps coffee warm at the perfect temperature. Big Bang for your buck.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Juancho, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember