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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Working from Home Gamechanger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my coffee stay at a constant temperature--this smart mug is a game changer! It even alerts you when it gets to the temperature you set.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A must have if you like to sip your coffee slowly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a cup that keeps my coffee hot at the correct temperature without burning myself. How did I wait so long to buy it??

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for coffee drinker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift for my mother. She loves the mug and uses it daily. Easy to set up and adjust settings through the app.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi ChrisF, thanks for leaving a review! We're happy to hear you gifted your mother an Ember for Christmas and she's been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Doriellen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my son-in-law for Christmas. He really liked it. The color is really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey but nice investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! I don’t have to reheat my coffee before I finish it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exactly as expected! Have had no issues so far! And it definitely keeps my coffee really hot

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ember Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift, cup as smaller than expected. However, my coffee tastes fresh all day! I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Never going back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup really keeps your drinks warm and thats a big deal. Something i didnt known I needed until i gave it a shot! I do wish the battery lasted more than an hour since i am not always around the charging coaster (which allows unlimited battery when the cup is using it).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of warranty fine print regarding corrosion. Bought mug for less than 2 months and got corrosion on the bottom of cup and on the charger. I cleaned and dry every time before charging. I don't write review but with expensive item last 2 months only. Contact customer support and corrosion is not covered. Within 2 month it's $130 junk. Reply from Ember Support: Thanks for reaching out and providing these photos. Sorry to see this happened. From the images shared, it does look like there is some corrosion damage on the bottom of the mug. While corrosion is not covered under warranty, here at Ember we want to support our customers as best we can and offer an out of warranty replacement for the mug at an additional fee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Beautiful consistency.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tastes me a bit of time to finish a cup of coffee or tea and this product is perfect at keeping it at the same temperature the entire time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Minster, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, this is my 4th mug that I have purchased. Prefer the 10oz. Highly recomend it. Keeps your coffee at your preferred temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Fshui, thanks for taking the time to leave a review! We're happy to hear you've been enjoying your Ember and your collection is growing - if you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    EMBERMUG

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Pricey but for what it does was definately worth it. Keeps my coffee at 140 degrees and the coffee tastes so good hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi NETGEAROUTER, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature on 140°F in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Keeps my coffee hot for a long time. Very ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps coffee hot, app is a nice but geeky touch to know the exact temperature of your drink. Mug has a nice heft — not too heavy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dino, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works super well good battery life keeps it warm the thermal plate is extra nice easy to clean as well the surface of it is very good

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Grandpa uses it everyday day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters grand father loves this mug, staff was very knowledgeable about the specs

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Very smart mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase for me so far this year.Works great. No more cold or lukewarm coffee for me.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps it hot, but it is small. The mug itself is cool to touch

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    You never knew you needed this...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never thought that I would need something as indulgent and silly, but NO! This cup is SO wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of these in a home of 4 is not enough, everyone wants to use it while sitting around the fire on a chilly night.

    I would recommend this to a friend